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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hallo Nach zwei vergeblichen Versuchen den Support zu erreichen nun
nochmal ein dritter Versuch über die Community vielleicht an Hilfe zu
kommen. Mein Problem ist, dass mein Family Abo einfach nicht bestätigt
wird. Ich wohne im selben Haus wie der "B...
Hallo Nach zwei vergeblichen Versuchen den Support zu erreichen nun nochmal ein dritter Versuch über die Community vielleicht an Hilfe zu kommen. Mein Problem ist, dass mein Family...
ayer hice una pregunta y nadie me contesta!!!!!!!!!! Necesito que
alguien me pueda dar un número de contacto o algún correo de respuesta!!
yesterday i make a question and nobody reply meeeee!!! I need a phone
Number or a contact email! I want my mone...
ayer hice una pregunta y nadie me contesta!!!!!!!!!! Necesito que alguien me pueda dar un número de contacto o algún correo de respuesta!! 😠😠 yesterday i make a question and nobody reply m...
Hi, today I tried to add my brother to join my Spotify premium for
Family but it is said that I can't invite the people who do not live in
the same place as I do. And so my brother can't join me.It also doesn't
help the fact that I forgot what addres...
Hi, today I tried to add my brother to join my Spotify premium for Family but it is said that I can't invite the people who do not live in the same place as I do. And so my brother can't join me....
I upgaded my subrsription to spoitfy family but none of my family can
gain access!!! No one helps. Support is terrifble and I am 1 day away
from canceling entirely!!! Does anyone have any advice on how other
members can actually get going when they h...
I upgaded my subrsription to spoitfy family but none of my family can gain access!!! No one helps. Support is terrifble and I am 1 day away from canceling entirely!!! Does anyone have any advice on h...
Hello, I am trying to invite and fix my sister's account to join Spotify
Premium for Family, however, it keeps saying, "we couldn't confirm that
you live at the same address as the main account holder." Is there any
way I can retrieve the details use...
Hello, I am trying to invite and fix my sister's account to join Spotify Premium for Family, however, it keeps saying, "we couldn't confirm that you live at the same address as the main account h...
Oi! Tenho um membro da família que não consegue aderir ao nosso Premium
Familiar, aparecendo esta imagem: por favor me indiquem como resolver
este problema.
Oi! Tenho um membro da família que não consegue aderir ao nosso Premium Familiar, aparecendo esta imagem: por favor me indiquem como resolver este problema.
Hi all! I've been trying to add my daughter to my premium family account
with no success for a long time now. I have cancelled the invite &
re-sent many times. I have also deleted her & then re-added her, but for
some reason no invite is being sent t...
Hi all! I've been trying to add my daughter to my premium family account with no success for a long time now. I have cancelled the invite & re-sent many times. I have also deleted her &a...
I have family account for which i am paying monthly. I've been logout
from my account and i forgot my username and password and to make it
more complicated the email address on my account is my old work email
which i do nit have access to as i left m...
I have family account for which i am paying monthly. I've been logout from my account and i forgot my username and password and to make it more complicated the email address on my account is my old w...
Estou com um problema no meu plano familiar.Estava utilizando
normalmente o aplicativo porém fui descadastrado do plano familiar e
agora não consigo mais entrar.foi reenviado um novo código porém aparece
que não moro na mesma residência.O que fazer ?...
Estou com um problema no meu plano familiar. Estava utilizando normalmente o aplicativo porém fui descadastrado do plano familiar e agora não consigo mais entrar. foi reenviado um novo código porém...
Hi, I opened a long time ago a spotify family account for my mother but
it turns out she is the only one using it. I am trying to cancel it but
in the premium for family tab it says that she is not the admin. I am
not either and we are the only ones ...
Hi, I opened a long time ago a spotify family account for my mother but it turns out she is the only one using it. I am trying to cancel it but in the premium for family tab it says that she i...
I have a family plan and my wife was using it for some months.Suddenly
she was removed and every time that I try to add her back to my family
account, I receive the same message that cannot verify address.I didn´t
change my address or moved to a new ...
I have a family plan and my wife was using it for some months. Suddenly she was removed and every time that I try to add her back to my family account, I receive the same message that cannot v...
I am currently on a family plan with my friend. We are both in college
now and if we both have student accounts then it will be $5 cheaper and
we both get hulu. How can I make it so instead of one family plan with
both of us on it we can have two stu...
I am currently on a family plan with my friend. We are both in college now and if we both have student accounts then it will be $5 cheaper and we both get hulu. How can I make it so instead of one family...
I just recently acquired Spotify premium with a gift card thinking it
would be premium for family. I'm really disappointed, does anyone know
if there's a way for me to change the subscription to premium for
family?
I just recently acquired Spotify premium with a gift card thinking it would be premium for family. I'm really disappointed, does anyone know if there's a way for me to change the subscription to p...
Estoy tratando de suscribir a mi hija mayor y me indica el sistema que
el domicilio no es el mismo de la cuenta titular. Necesito ayuda para
poder agregarla
Estoy tratando de suscribir a mi hija mayor y me indica el sistema que el domicilio no es el mismo de la cuenta titular. Necesito ayuda para poder agregarla
Hi, i cannot connect to spotify server to accept an invitation for
family plan. I get: 503 Service UnavailableNo server is available to
handle this request. Please help!
Hi, i cannot connect to spotify server to accept an invitation for family plan. I get: 503 Service Unavailable No server is available to handle this request. P...
Realizei uma alteração de meu cartão de crédito, e automaticamente foi
descontado um valor de R$ 10,00 na minha fatura. Como isso nunca ocorreu
antes, gostaria de saber do que se trata, e com f aço para extorná-la
caso necesário
Realizei uma alteração de meu cartão de crédito, e automaticamente foi descontado um valor de R$ 10,00 na minha fatura. Como isso nunca ocorreu antes, gostaria de saber do que se trata, e co...
Estamos com um grave problema, moramos juntos em vitória da conquista,
mas viajamos muito e todas vezes que eu faço alguma viagem, meus membros
são desconectados do plano ou se alguém faz uma viagem, ele é
desconectado. O que fazer?!
Estamos com um grave problema, moramos juntos em vitória da conquista, mas viajamos muito e todas vezes que eu faço alguma viagem, meus membros são desconectados do plano ou se alguém faz uma viagem,...
I recently switched to family plan with my wife. We use spotify at the
same time frequently, and often times my stream is paused because "it is
being used in a different place." Any suggestions? THanks
I recently switched to family plan with my wife. We use spotify at the same time frequently, and often times my stream is paused because "it is being used in a different place." &n...