I can't join a family plan

[karliux1]

I can't add an address to my account to join the family plan.

Plan

Familily plan

Country

Mexico

Device

Samsung s24 ultra

Operating System

Android

My Question or Issue

Does anyone know a way to fix this?

[Bittencourt]

Hi @karliux1, thanks for reaching out.

If your address doesn’t autocomplete, enter the entire address, then select Find. If you still can’t find it, select your building, street name, or a close public space or building. 

For more information, refer to Address and verification for Family plan.

Let me know if it helps!