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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 159857 Views
  • 32 replies
  • 9 likes
  • 159857 Views
  • 32 replies
  • 9 likes

Solved!!Superuser Contribution I couldnt verify the family address and my account is blocked

The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?

  • Visitor
  • The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
  • upzuzvf3xvfi4d9iopys
  • Casual Listener
  • 8914 Views
  • 36 replies
  • 3 likes
  • 8914 Views
  • 36 replies
  • 3 likes

Help Calculating Spotify Subscription Discounts

Hi everyone, I’ve been considering switching to a Premium Family plan, but I’m trying to work out if it’s truly cost-effective for my household. When comparing it to individual subscriptions, I want to calculate the exact percentage savings, especial...

  • Newbie
  • Hi everyone, I’ve been considering switching to a Premium Family plan, but I’m trying to work out if it’s truly cost-effective for my household. When comparing it to individual subscriptions, I w...
  • Luan
  • Spotify Star
  • 125 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 125 Views
  • 1 replies
  • 0 likes

Family Premium

PlanPremiumCountryEgyptMy Question or Issuei was a member in spotify family premium and the manger changed the address for things he want to do and after it automatically spotify kicked me out the plan and after it the manger send me a invention and ...

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  • Newbie
  • Plan Premium Country Egypt My Question or Issue i was a member in spotify family premium and the manger changed the address for things he want to do and after it automatically spotify kicked m...
  • Maxim
  • Spotify Star
  • 104 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 104 Views
  • 1 replies
  • 0 likes

Premium Family plan devices used

PlanPremium FamilyCountryPhilippinesDeviceiPhone 16 pro max, MacBook Air M1My Question or IssueI have a premium family plan. Can I see the devices being used by my family members?

  • Casual Listener
  • Plan Premium Family Country Philippines Device iPhone 16 pro max, MacBook Air M1 My Question or Issue I have a premium family plan. Can I see the devices being used by my family members? 
  • Maxim
  • Spotify Star
  • 75 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 75 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have adds on spotify premium

PlanPremiumCountryFranceDeviceall devicesOperating Systemall systems My Question or IssueI have adds on my spotify premium. There are music adds like check out the new ed sheran album!. I don't care. I pay for no adds, so just disable adds please!!

  • Regular
  • Plan Premium Country France Device all devices Operating System all systems   My Question or Issue I have adds on my spotify premium. There are music adds like check out the new ed she...
  • Morré
  • Regular
  • 468 Views
  • 5 replies
  • 0 likes
  • Premium for Family
  • 468 Views
  • 5 replies
  • 0 likes

Superuser Contribution Block explicit podcasts in search results

My son uses Spotify on our family plan. Since the kids Spotify is aimed at toddlers and doesn't allow him to play any of the songs he likes, he uses a normal account with explicit songs disabled. However, he's getting constantly bombarded with podcas...

  • Casual Listener
  • My son uses Spotify on our family plan. Since the kids Spotify is aimed at toddlers and doesn't allow him to play any of the songs he likes, he uses a normal account with explicit songs disabled. H...
  • 1amJessyJ
  • Visitor
  • 2834 Views
  • 14 replies
  • 2 likes
  • 2834 Views
  • 14 replies
  • 2 likes

Propagandas no Plano Premium Family

I have a Premium Family plan and I'm listening some ads during some podcasts. Do you know why? PlanPremiumCountryI live in New Zealand but my account is from Brazil.DeviceXiaomi 12 ProOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Questio...

  • Casual Listener
  • I have a Premium Family plan and I'm listening some ads during some podcasts. Do you know why?  Plan Premium Country I live in New Zealand but my account is from Brazil. Device Xiaomi 12 P...
  • 4 Views
  • 0 replies
  • 0 likes
  • Premium for Family
  • 4 Views
  • 0 replies
  • 0 likes

Criei um plano família e minha filha nao consegue acessar.

Quando ela tenta acessar pelo convite aparece "só é possível acessar o plano premium de outra pessoa uma vez a cada 12 meses"

  • Visitor
  • Quando ela tenta acessar pelo convite aparece "só é possível acessar o plano premium de outra pessoa uma vez a cada 12 meses"
  • Maira_G
  • Newbie
  • 536 Views
  • 2 replies
  • 1 likes
  • 536 Views
  • 2 replies
  • 1 likes

removido do plano

recebi um e-mail informando que fui removida do plano, minha mãe que é administradora do plano falou que deslogou tudo do celular dela, provavelmente tentaram hackear ela. Ela assinou novamente, pagou novamente (tinha pago recentemente), quando me en...

  • Visitor
  • recebi um e-mail informando que fui removida do plano, minha mãe que é administradora do plano falou que deslogou tudo do celular dela, provavelmente tentaram hackear ela. Ela assinou novamente, pago...
  • 12 Views
  • 0 replies
  • 0 likes
  • Premium for Family
  • 12 Views
  • 0 replies
  • 0 likes

Superuser Contribution How can I turn off a child's access to video

I want to stop my child being able to access video, youtube etc on their Spotify profile. I have a family plan.

  • Visitor
  • I want to stop my child being able to access video, youtube etc on their Spotify profile. I have a family plan.
  • Annerieke
  • Casual Listener
  • 4299 Views
  • 17 replies
  • 16 likes
  • 4299 Views
  • 17 replies
  • 16 likes

Audiobooks for Premium Family members

Why is it, that more than 18 months after its implementation, is the audio book option still only available to the plan manager, and if a member of my plan wants to listen to an audio book, I have to purchase hours for them individually? When will th...

  • Casual Listener
  • ...o purchase hours for them individually?  When will the required change be implemented to allow all plan members access to audiobooks?      Plan Premium - Family Country A...
  • Maxim
  • Spotify Star
  • 158 Views
  • 3 replies
  • 0 likes
  • Premium for Family
  • 158 Views
  • 3 replies
  • 0 likes

Family Plan address cannot be found

Already input similar address as per listed in the Family Plan but somehow Spotify cant find the listed location

  • Regular
  • Already input similar address as per listed in the Family Plan but somehow Spotify cant find the listed location
  • yannickhaeck
  • Visitor
  • 2978 Views
  • 28 replies
  • 0 likes
  • 2978 Views
  • 28 replies
  • 0 likes

Superuser Contribution Email already taken

Hi!I'm in the UK. Using Spotify on My computer and on my phone..I need to confirm my email address, I'm on someone's family plan.The problem is that the email address of my account is a yahoo one where they have deleted all emails in my account.So I ...

  • Visitor
  • Hi! I'm in the UK. Using Spotify on My computer and on my phone.. I need to confirm my email address, I'm on someone's family plan. The problem is that the email address of my account is a y...
  • Not applicable
  • 428 Views
  • 4 replies
  • 0 likes
  • Premium for Family
  • 428 Views
  • 4 replies
  • 0 likes

Family member failed to verify address - cannot rejoin family plan

PlanFamilyCountryCanada DeviceVariousOperating SystemVarious My Question or IssueOne family member who has been on my family account since Day 1 had just been switched to the "free" plan without his knowledge. We live in the same household and after ...

  • Newbie
  • Plan Family Country Canada   Device Various Operating System Various   My Question or Issue One family member who has been on my family account since Day 1 had just been s...
  • Not applicable
  • 403 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 403 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cómo puedo hacer mi pago anual en el plan familiar ?

Hace un año fue posible que realizara el pago anual, hace un mes hice la reactivación de mi plan familiar pero no me es posible el cambiar el monto que deseo pagar solo me aparece mensual

  • Visitor
  • Hace un año fue posible que realizara el pago anual, hace un mes hice la reactivación de mi plan familiar pero no me es posible el cambiar el monto que deseo pagar solo me aparece mensual
  • Dessi
  • Moderator
  • 918 Views
  • 9 replies
  • 0 likes
  • 918 Views
  • 9 replies
  • 0 likes

Switching from Individual to Family Premium mid payment cycle.

i was added to a family premium plan and came from a individual premium plan. I already paid my monthly payment on the 17th of Nov, but now I am on the family plan which was just paid today. How will I get that money back for the partial month that i...

  • Visitor
  • i was added to a family premium plan and came from a individual premium plan. I already paid my monthly payment on the 17th of Nov, but now I am on the family plan which was just paid today. How w...
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes