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I cant find my home adress and no close place, so I cant join family plan.

I cant find my home adress and no close place, so I cant join family plan.

My daughter bought family plan and i cant find oi´ur home adress and no cloce building so I cant join our family plan.
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2 Replies

Hey @MarikaKohoutkova,


Thanks for reaching out.

 

Have you tried using a Google Plus Code yet?

 

You can find the Plus Code for your address here on Google Maps, which will be a combination of letters and numbers in the format XXXX+XX.

 

If you run into an error while entering the Plus Code, try adding the city and country after it.

 

And keep in mind that when your Premium Family members accept the invite, they’ll need to enter the same Plus Code to match.

 

Let me know how it goes 🙂

MaximSpotify Star
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Hey, @MarikaKohoutkova 
Welcome to the Spotify Community, and thanks for reaching out to us here!

I'm sorry to hear you're facing this issue in validating your address. Have you already tried to ask your daughter the exact address information she used to set up the plan? Maybe this could help...

You can find more help in this official support article:

Stay awesome! ✌️

Let me know if you have further questions or need anything else! I'd love to help!

LuanSpotify Star
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