Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I dont see the app itself when i broadcast but see only the Spotify logo

I dont see the app itself when i broadcast but see only the Spotify logo

So i have my galaxy s10. My samsung smart tv, and google chromecast.

Had the premium membership and was enjoying the spotify every moment because i saw it on my tv, i mean songs, names, artists,..

A week ago or so i upgraded to premium family and thats it. I get so crazy when i see only the spotify logo on my screen and the music is playing ok, but i control it only from my phone because i see whats playing only on my phone and not TV as ut was before.

I tried to reinstall all if them, my spotify, my chromcast app, its so annoying and driving me crazy im affraid im gonna one day smash the tv with a rage.

Any soggestions guys?

Thanks

 

15656596490444918751038508729006.jpg
Reply
1 Reply

 

Hi,

that's weird.

I'm also not sure that upgrading to family is the cause. I mean, it's just a payment thingy, family doesn't give you other premium options.

 

Regards,

René

Suggested posts