Spotify Community

Slash93 · 2018-01-06

I forgot to reconfirm my adress in 7 days and I got removed.

I got the new invitation, but now its saying that I cant get back to the family subscription...

Maxim · 2018-01-06

I'd recommend reaching out to Support so they can manually confirm that you do reside at the same address as the plan owner.

And next time, don't ignore that email 😉

Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

Maxim · 2018-01-06

I'd recommend reaching out to Support so they can manually confirm that you do reside at the same address as the plan owner.

And next time, don't ignore that email 😉

Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

MaximSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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