I want to switch to an annual plan for a family premium

[#1]

The option isn't available - I didn't get any emails that the card details didn't work and now have to redo the entire process. Is there no way to roll over the members?

[Maxim]

Hey there,

Thanks for reaching out.

The availability of such offers can change over time and vary by country/region.

Unfortunately, when a Premium Family/Duo plan ends, all members are being removed from the plan and will have to be invited again when a new plan is being started on the same account.

I hope this clears things up 🙂