Invited to family plan and inserted the correct address but it shows error

[#1]

Im currently in premium duo and my sister had invited me multiple times for family plan, we’ve confirmed that we inserted the correct address but it keep showing that there is a problem and pls do try again later, how do I solve this?

[Dian]

Hey there,

Thanks for posting in the Community.

Could you post a screenshot of the error message so we can have a look at it?

In the meantime try accepting the invitation via a different device and with a different internet connection.

Keep us posted,

Cheers!