Locked content

[Rachelmsp]

Plan

Premium

COUNTRY UK

Android

My Question or Issue

We have a family account.  I am trying to access apparently locked content - a language course. My partner is the account manager and able to access the same content free.

I'm afraid to uninstall and reinstall in case I lose all my playlists.

[Maxim]

Hey @Rachelmsp,

Thanks for reaching out.

If the language course you're trying to access is considered an audiobook, it, unfortunately, won't be possible for you to access it. Right now, Audiobooks in Premium is available only on select plans and is limited to plan managers.

This means if you joined a Duo or Family plan as a member, you won’t have access to the free listening time, but this is something that will be explored in the future to allow Family and Duo users to have more flexibility from their audiobooks access 🙂

For more info, you can also visit the following Newsroom article: https://newsroom.spotify.com/2023-10-03/audiobooks-included-in-spotify-premium/.

Hope this clears things up!