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Member who pays for our family plan wants to cancel but I dont.

Member who pays for our family plan wants to cancel but I dont.

Hi,
The member who pays for our family plan wants to cancel but I dont. How can I take over the family account and I start to pay as I dont want to lose my liked songs, playlists etc. Thanks
Reply
2 Replies

Hey there,

 

Thanks for reaching out!

 

Unfortunately, it’s not possible to change the plan manager once signed up. They’ll need to cancel the subscription first and wait for it to end.

 

Once it’s ended, you can start a new Premium Family plan through your account. 🙂

 

Just keep in mind that each user can only switch plans once every 12 months. So, if any plan member has been part of more than one plan in the last year, they won’t be able to join the new plan right away.

 

I hope this clears things up!

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i canceled my family premium but still have a day left and want to un cancel my plan before it officially ends. can I do that at the 16.99 price?

 

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