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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I cant create an account for my 10 years child, so how can invite her to duo plan?
My father has a family plan membership and I wanted to join his family plan as my individual plan subscription had ended and I was now on the free plan. I put in the registered address but it gave me an error saying that I don't live in the same coun...
I had 7 days ending today to verify my address for family plan premium, but I was out from home… now I am not able to verify and my account is set to free. Please help!
PlanFamily Premiumdaughter is already Premium duo and can’t join family plan. My Question or IssueI upgraded to the Family plan so we don’t have to pay for four separate subscriptions. i had no issues adding my wife and other daughter who was on prem...
I have just cancelled a duo premium plan, which will expire on the 30th September. I am trying to join a family plan, and have put the address is which I’ve checked is correct and matches the manager of the family plan, but it keeps saying ‘There was...
They have been removed from my family plan out of nowhere and I sent them the link to rejoin but it could not be done as your system indicating that they are in different country. They are residing in the same address, the only things different is mo...
HalloBei der Anmeldung eines Familienmitgliedes wird immer wieder die Adresse als falsch deklariert, obwohl Sie übereinstimmt mit der Adresse de Aboinhabers. Ich kann dager meinen Sohn nicht bei Spotify Premium registrieren.Danke für die Hilfe
For some reason I don’t seem to be able to create a Kids profile in my Spotify Family account. In my account management page, I can invite new members in the free slots, but there is no option to use them for a Kids account?in the Spotify online manu...
I have a Spotify Family account that includes accounts for myself, my wife, and our four children. This setup has worked perfectly for years, and we all use it intensively and with great satisfaction. However, there’s been a minor issue for years tha...
Our family plan ended and my mom switched the payment method and restarted our plan up but now I am unable to join because it said I was apart of a plan already
I am subscribed to the Spotify Family package but I am having trouble with my children's spotify kids accounts within that package. They both have the same device and while they have seperate Spotify Kids accounts, when one child opens spotify and hi...
My Question or Issue I've been trying to join a family plan but after selecting the address, I receive an error page saying "There was a problem - please try again later". I've had premium individual and premium duo during the year and I already canc...
I have a family plan, my daughter has a new phone and i cant figure out how to log her back into her spotify account from my family plan
PlanPremiumCountryAustraliaDeviceiPhone 13 Pro MaxOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm currently studying overseas while using a family plan without any issue for the past 2 years but I was suddenly removed ...
I deleted an account and re-invited for a new account Before showing the address field, it gives this error" You can't join this plan Please try again later. Or find another Premium plan that's right for you."
Hi there, I am a premium user and moved country 3 years ago. When trying to add new members to my family plan (that do live at my address) I get this "it seems you are not at the same place" thing. I have done the following: - updated my address in t...
I can log in as the primary account holder but not as myself despite already having my own username.
PlanPremium Family Country - NZ DeviceIphone 13pro My Question or IssueI have upgraded to Premium Family. As plan manager I am unable to download. All members of my family can but Spotify is saying “Remove all downloads on devices” before I can downl...
I was kicked out of the family plan because my wife forgot to pay for the family plan. We paid again, and when I tried to join, I got a warning saying that we don't live in the same country. We started the first membership 5 months ago. Our informati...
PlanPremium Family SituationSo I recently created a new paypal account, and my Spotify Premium Family subscription ran out. No problem, i started a new one, posted the link in the family group, all good.But shortly after I realized that I used the wr...