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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PremiumCountryUK DeviceMac Book Pro M1Operating SystemOs 14.4 My Question or IssueWhen my daughter accepts the premium family plan invite it asks if she wants to use my account (The Plan Manager) in stead of taking her to the next screen. If you clic...
When I click to invitation link, the app transfer me to Subscription page (Google Play account). I just cancelled my individual subscription and I can use the app until 16 of October. But I want just switch it to Duo plan and already have my invitati...
I would like to rejoin my family plan however, during the process I keep getting a message block that I am in a wrong country. When I try to change my country manually, the only option is for American states and not European countries.
Hi, i searched up on how to change billing date of spotify premium and apparently i need to cancel my plan and resubscribe. I just want to ask if ever i do that will i be able to keep my family list after i resubscribe? or do they have to join again ...
ich habe seit kurzem einen Family Account und habe bereits mehrfach versucht, meine Tochter als Member hinzuzufügen. sie wohnt an derselben Adresse und wir sind im selben WLAN. Dennoch erhalten wir immer die Fehlermeldung: ihr müsst dieselbe Adresse ...
I want to leave a existing family plan, where I'm not the plan manger, since I have paid a family plan, and now I want to be the plan manger and choose my members. I can not find opportunity to leave my current family plan. There is just for me the p...
Hello, I have a doubt about the family subscription. How do I know if I can join another family subscription? (when it says a change every 12 months does that mean that we can change once?)and where or how do I know when this period has expired?Thank...
Before you tell me to check what account I'm logged into, I only have one Spotify account that has basically always been premium. I joined a family plan with my partner today and after listening to music for an hour I received TWO unskippable ads tha...
Hi, I was Just informed that I am banned for 12 months from our premium family account and can't be added anymore because address verification failed. The spotify mails that asked for.my address went directly to my spam folder and I didn't see them. ...
Country: Argentina
PlanPremiumCountryPhilippines DeviceIphone 11Operating SystemIOS My Question or IssueWe are living on the same roof. Why I can’t accept the invitation for family subscription? It prompted that I am in a different country. Already tried all the troubl...
We moved 2 times the last 5 years and my mother account got kicked out of my family plan today, I tried inviting her back but it says she can't join and there is no way to change her address. I don't want to make her create a new account because she ...
I can't get into the family premium plan.I'm trying to add a family member to the family plan and it's possible. It always says that they have to live in the same location and we live in the same location, it tells me that I'm trying to join an accou...
The autofill thing keeps filling the wrong address, even when I correct it it keeps changing my post code to the wrong one.
PlanFamily PremiumCountryUnited States My Question or IssueIs there any way to switch to a Basic Family Plan from Family Premium if the subscription cancelled for only a couple of hours, before we updated our payment information?We first paid for Fam...
I left the country for 3 months and Spotify took me. out from my family plan, now that I'm back I'm trying to join again but a message says that I'm in a different country. I already changed the information on the app
I have been presented with the “There was a problem” screen multiple times throughout today, with different links and in different browsers while trying to join a family plan link. My address is the same as the plan manager’s.PlanPremium DuoCountryUS...
It is very important.Can we, customers, do anything about it? (Except waiting until the kids grow up)
Necesito los correos vinculados a mi plan de spotify
PlanFreeCountryGreeceDeviceRedmi Pro 8 Operating SystemAndroid My Question or IssueI was using the same family plan for almost two years which was paid by me, and now since I have moved with my partner to her sisters house, I wanted to join to their ...