Members kick from Family Plan

[udenizgenc]

I am trouble with my plan. I add my family members which they also have the same adress as me. When i bought family plan , i just give short adress like  street''1516'' zipcode''6530'' city''ankara''. And my members also give that the same adress , i see with my eyes and i also do that for them myself. But after a while they just discarded the account cause of ''adress doesn't match''. And we can't do it the same process again. I also send a mail about my problem with form to spotify center(https://www.spotify.com/about-us/contact/contact-spotify-support/?contact). And there is also one more problem about this topic: I can't see adress which add when i bought the family plan(the main adress) maybe some dot or punctiation is different but i can't find it. As I said when I add my members I put true adress but they kick from it and they can't come back with invitation or other ways.

[Guilherme231]

It is amazing how careless Spotify has been by discarding family members that did not see its email to verify the account under a family premium plan. My wife and daughters have been dicarded and I can not put than back on. I will move to Apple Music!