Members listed but no add/cancel button

[charlino]

Hi,
I have a Premium Family account with 4 members listed (including myself). When entering the member management page, there is no way I can add or delete members. See attached screenshot. Help please?

[charlino]

Here the screenshot

[Dessi · Accepted solution]

Hey @charlino,

Thanks for reaching out and welcome to the Spotify Community!

I can see that on the screenshot under You it says Member of the plan and that the second person in the list is actually the plan owner. Keep in mind that only the owner can make changes such as adding or removing members and that's why you aren't seeing these options on your end. It'd be best to consult with the plan owner about any changes to the plan.

Hope this clears things up.

[charlino]

Hello Dessi,

You're absolutely right, my daughter is the plan owner even I pay the plan myself, and I had forgotten that... 😅

This is why... Now everything makes sense.

Thank you so much for your answer.

Have a nice day