My son's invitation to Family Premium Plan doesn't work

[Tricojose]

We had the family plan but it was canceled when I paid late last moth. We had to do all over again, send invitations an suscribe users one by one.  But one of my sons can't suscribe to my family plan . It showed this: "It was not possible to join this family plan. Need help? see our FAQ guide".   Can you please check it out. 

[Maxim]

Hey @Tricojose,

I'd recommend telling your son to reach out to Support so the team can look into this.

Contact form: https://support.spotify.com/contact-spotify-support/
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Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.