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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
With the new option of spotify premium with a hulu subscription for $12.99 each month. Will there/ Is there a similar option for the Family Premium subscription? I can not seem to find any information on the Family Premium subscription. Thanks in adv...
Hi, I have a family account where I have added 2 family members (wife and daughter) but when I add my son no mail is sent to him. I have tried it several times to resend and to start over from beginning but no mail is sent. All of the family members ...
Hello, my family live in Brussels and I am at Cyprus for the moment. I am not allow to enter our family plan, what can i do??
Hola! Hasta el día de ayer pertenecía al plan familiar de mi hermana con la cual vivo pero hoy me doy con la sorpresa de que me encuentro en spotify gratis debido a que no obtenía la misma dirección. Cuando volví a intentar afiliarme al plan familiar...
Can I buy the family premium,but I usually live in Shanghai,but my family there are in Taiwan ,is it work?
Hi, I'm inviting a family member to my family plan and they are NOT receiving the email. I personally searched their entire inbox and spam folder, they are simply NOT getting the email. I submitted a contact form but since I did not receive any autom...
Buonasera, ho appena attivato premium for Family su mio account.Ma le persone che ho invitato o non ricevano mail di invito o una volta ricevuta ricevono messaggio di errore sul loro profilo con scritto "Impossibile aderire a questo piano famiglia".H...
After I upgraded my spotify account from my iPad, I realized that my I actually have two accounts. I wold like to merge the two accounts so that I don't loose music and playlists. I followed the directions for doing so, but they account on my compute...
I was using mobile payment method. When i upgraded to family plan, payment method was deleted, then it's converted to default payment method, credit card. When i tried to change payment method again, as mobile payment method, my membership was cancel...
So I have a question about family premium, I read some of the questions but I’m still confused. If I get family premium it would be me, my husband and my mom. Will we be able to play music at the same time on our own devices?
Spotify has just released on Israel, and it seems like I can't purchase a "Family Subscription".Do you have any infomation about this? Iv'e been waiting for ages for Spotify to release here and it seems like I can't even buy a family membership..
My kids split time between my house and my ex-wife's house. The houses are in different zip codes. They live at my house 50 percent of the time when school is out and about 20 percent of the time during school year. If I sign up for family plan using...
I'm a student but pay for the family premium account, so it says I'm ineligible to get the student hulu + premium for $4.99 promotion. Is there a way to get the hulu deal looped into my family account as I still am a student?
Hi Spotify! I am subscribed to your family plan. I have previously invited my kids to the plan and they were enjoying the subscriptions. However, sometime in June, they told me that they are not on premiun although I am still being charged. I tried i...
I can't seem to join my family spotify even though i have canceled my subscription with my service provider what should I do?
"HiWould you please help me, I can not acces the mail account for my spotify family account and i can't remember my password. What do I have to do to get acces again? Thanks in advance,
We had the family plan but it was canceled when I paid late last moth. We had to do all over again, send invitations an suscribe users one by one. But one of my sons can't suscribe to my family plan . It showed this: "It was not possible to join this...
Hey, I need help! I was excluded from my Premium Account with my family. Other members still have it working. Why did it happen to me? How can I fix it?
One of the family members was excluded and he can’t rejoin to the plan, how can we fix it?
So, I live with my SO and a cousin.We signed up for Spotify Family, entered our addresses as specified. Everything worked without any problems for about 2 weeks. Out of nowhere, my counsins' and my own account were not premmium anymore (my SO made th...