Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Not able to verify address for family premium

Solved!

Not able to verify address for family premium

Spotify cannot find my address. It suggests a neighbour but the inline help suggests not registering on another persons address. Then Spotify suggests using a local landmark but there are none. If anyone can help us be super grateful. 

Plan: family 

Free/Premium: premium 

Country: UK

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iPhone 11

Operating System

(iOS 10, Android Oreo, Windows 10,etc.) iOS

 

My Question or Issue

 

Reply

Accepted Solutions
Marked as solution

Hey @BorthwickM ,

 

Thanks for coming to the Community 🙂

 

In this case, I recommend selecting a nearby location instead. It can be a bus stop, a shop, or anything that comes up on Google Maps.

 

Let me know how it goes.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @BorthwickM ,

 

Thanks for coming to the Community 🙂

 

In this case, I recommend selecting a nearby location instead. It can be a bus stop, a shop, or anything that comes up on Google Maps.

 

Let me know how it goes.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts