Premium Family Subscription, Facebook and Address

[user-removed]

Hi! I would like help from the community, I have a family subscription (which I am the main user and paying) with my Spotify account opened with Facebook.  I have shared the subscription with a family member (which lives in the same address), but now he has received an email from spotify saying that the address doesnt match.  In facebook I dont remember having entered an address (and I really dont know where to look at it) and neither in Spotify (When I paid for the family premium wasnt asked to provide an address).

Question: how and where can I see, change or solve this problem of the address? Thanks for your help

[Maxim]

Hey @user-removed,

Unfortunately, it’s not possible to view/change the address registered on an existing Premium for Family plan.

If you move, or enter the wrong details, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the plan on your old account 🙂

Also, it doesn't matter if the account is Facebook-created or not. The address process is still the same.