Announcements
Happy Values Week! Today we celebrate *Respect* in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Premium family 403 error

Premium family 403 error

  • Plan

Premium

Country

Greece

Device

(OnePlus 😎

Operating System

(Android)

 

My Question or Issue

I live in Russia, so currently i can't use spotify. But my sister lives in Greece, she created me a new account and invited to join the the family by direct link. 

 

But when i try to open the link (i use vpn as if i were in Greece) the white page opens with a text on the top of it: forbidden 403 nginx. How can i fix it? Thanks

 

 

 

 

 

 

 

Reply
1 Reply

Hey @UserID25628862,

 

Thanks for reaching out.


All members of a Premium Family plan must reside at the same physical address as the plan owner. 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts