Problem confirm new family member

[esther123]

When i click on the link to accept the inventation for a family account, i get to see a white window instead of an confirmation screen.

[Luke]

Hey @esther123,

have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608