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Problem for a member joining family account

Problem for a member joining family account

Hi.

When a specific family member tries to redeem the Family Subscription I gave her she gets a message that says Spotify couldn't verify the address.

 

Can you guys help me?

 

Many thanks in advance.

Guilherme Peluzzo

 

spotify_err.png
Reply
2 Replies

Hey @novaerabrster, welcome to the community!

 

That's not cool!, you can get in touch with Spotify team to solve this issue, just fill out the contact form or if you prefer through Twitter at @SpotifyCares.

 

Let me know if you need more help 😉

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