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Re: Premium for Family - Administrator death

Re: Premium for Family - Administrator death

Hi,

 

I also want to change the administrator. If I only can solve this by cancelling my subsription, do I lose all my play-lists? Can I save them before cancellation?

 

Reply
1 Reply

Hey @zeitkapsel, welcome to the community!

 

Our sincerest condolences for your loss. We'll do our best to help you with this.

 

Right now, the only way to update the Premium for Family owner account is by cancelling the current subscription and resubscribing with the correct account once it goes back to Free.

 

Don't worry, you won't lose a single song or playlist when making this change. However, you might need to download all playlists you had previously downloaded to use offline.

 

Let us know if you have any questions.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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