Spotify Family Premium address problem

[Annalorenc]

Hi, I need help with my Family Account. I can't remember the exact address I did key in on my account. Now I am having problems adding a member. Help please.

[JulianA_Bogota]

Hey @Annalorenc! Thanks for writing.

Even though it's not possible to view or modify the registered address in the Premium for Family Plan, have you tried to send a brand new invitation, and have your family member redeem using an incognito window on a desktop PC from this link?

In case you're still having issues after this, our customer support team will be glad to help you out with this one. You can get in touch with them via email, Twitter or Facebook. They'll reply to your message as soon as possible.

Hope this helps. Have an amazing day 🙂