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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 168802 Views
  • 32 replies
  • 9 likes
  • 168802 Views
  • 32 replies
  • 9 likes

Sign up page error

I was going to sign up for 3 months at $9.99 offer. Instead I clicked on the wrong deal (I have butter fingers) and got charged for the month. It doesn't tell you what you're signing up for until the very last confirmation page. Who do I contact to g...

  • Newbie
  • I was going to sign up for 3 months at $9.99 offer. Instead I clicked on the wrong deal (I have butter fingers) and got charged for the month. It doesn't tell you what you're signing up for until the...
  • 122 Views
  • 0 replies
  • 0 likes
  • 122 Views
  • 0 replies
  • 0 likes

No me reconoce como familiar

Hola alguien sabe porque spotify no me acepta mi dirección? quiero que mi hijo se suscriba a mi cuenta familiar ambos vivimos en la misma casa pero spotify dice que no puede verificarlo, estoy bastante molesto con esto.

  • Newbie
  • Hola alguien sabe porque spotify no me acepta mi dirección? quiero que mi hijo se suscriba a mi cuenta familiar ambos vivimos en la misma casa pero spotify dice que no puede verificarlo, estoy bastan...
  • Jmario1
  • Newbie
  • 728 Views
  • 4 replies
  • 3 likes
  • 728 Views
  • 4 replies
  • 3 likes

Aile premiumun var gözüküyor ama şarkıları geçemiyorum

Merhabalar. Aile premiumu aldım. Onaylandı. Sarkıları felan indirebiliyorum sıkıntısız ancak şarkıları değistirirken Premiumunuz yok uyarısı veriyor.

  • Newbie
  • Merhabalar. Aile premiumu aldım. Onaylandı. Sarkıları felan indirebiliyorum sıkıntısız ancak şarkıları değistirirken Premiumunuz yok uyarısı veriyor.
  • 142 Views
  • 0 replies
  • 0 likes
  • 142 Views
  • 0 replies
  • 0 likes

Solved!! Administrador do Premium for Family

Fiz a assinatura do plano premium for family, e a conta que uso pra escultar minhas musicas é a do administrador, pois sou eu que pago, porem quando quero ativar o modo aleatorio ou voltar a uma musica, aparece o banner para assinar o plano premium, ...

  • Casual Listener
  • Fiz a assinatura do plano premium for family, e a conta que uso pra escultar minhas musicas é a do administrador, pois sou eu que pago, porem quando quero ativar o modo aleatorio ou voltar a uma m...
  • Bittencourt
  • Spotify Star
  • 507 Views
  • 6 replies
  • 0 likes
  • 507 Views
  • 6 replies
  • 0 likes

Family Premium problems with playing multiple accounts within same household

I have premium family. There are two account users. When I am listening to music and the other user then plays their own music it tunrs mine of and come up with the erro message "Playback Paused: Your account is in use somewhere else" As I am paying ...

  • Newbie
  • I have premium family.  There are two account users.  When I am listening to music and the other user then plays their own music it tunrs mine of and come up with the erro message "P...
  • Maxim
  • Spotify Star
  • 263 Views
  • 1 replies
  • 0 likes
  • 263 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Family

Boa tarde!Estou tendo problemas ao conectar as contas de meus familiares; mesmo morando no mesmo endereço que eu, consta o contrário ao finalizar o questionário para reativar a conta deles.Fico no aguardo, desde já, obrigada.

  • Newbie
  • Boa tarde! Estou tendo problemas ao conectar as contas de meus familiares; mesmo morando no mesmo endereço que eu, consta o contrário ao finalizar o questionário para reativar a conta deles. Fico n...
  • irvingo
  • Newbie
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Family Premium

I recently joined my family's premium account, and in the app it says I have premium, but I don't have access to all the premium features. I do not have unlimited skips, which is quite annoying when I have so many songs on one playlist. Can anyone he...

  • Casual Listener
  • I recently joined my family's premium account, and in the app it says I have premium, but I don't have access to all the premium features. I do not have unlimited skips, which is quite annoying w...
  • BeachedSalad
  • Casual Listener
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! Spotify family

Hello,My dad got a spotify family account and invited my sister and me. On our accounts there are no problems. But on his account he can download songs but not skip them all and is still asked to get a premium account.Thanks for the help!

  • Newbie
  • Hello, My dad got a spotify family account and invited my sister and me. On our accounts there are no problems. But on his account he can download songs but not skip them all and is still asked to g...
  • Maxim
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

My wife doesn't get a mail about joining our familyaccount

I have, at least 10 times, sent my wife a mail from Spotify's website so that she can confirm my invitation to join me and the familyaccount but she doesn't receive any mail at all. Anybody how knows what to do? / Mikael

  • Casual Listener
  • I have, at least 10 times, sent my wife a mail from Spotify's website so that she can  confirm my invitation to join me and the familyaccount but she doesn't receive any mail at all. Anybody h...
  • Mickeasb
  • Casual Listener
  • 251 Views
  • 2 replies
  • 0 likes
  • 251 Views
  • 2 replies
  • 0 likes

Superuser Contribution Problemas ao renovar assinatura plano familiar

Bom dia. Houve um problema com o meu cartão de crédito e demorei cerca de 5 dias para adicionar um novo para abatimento da assinatura. Nesse meio tempo todos os membros inscritos no meu plano familiar estavam usando o app tranquilamente. No entanto, ...

  • Casual Listener
  • Bom dia. Houve um problema com o meu cartão de crédito e demorei cerca de 5 dias para adicionar um novo para abatimento da assinatura. Nesse meio tempo todos os membros inscritos no meu plano familia...
  • Bittencourt
  • Spotify Star
  • 1210 Views
  • 2 replies
  • 0 likes
  • 1210 Views
  • 2 replies
  • 0 likes

Superuser Contribution Aile hesabımı doğrularken yanlış bilgi girdim!

Aile hesabımı doğrulama maili'ne yanlış cevap verdim, doğrulama hatası nedeniyle tekrar aile hesabına geçemiyorum ne yapmalıyım?

  • Newbie
  • Aile hesabımı doğrulama maili'ne yanlış cevap verdim, doğrulama hatası nedeniyle tekrar aile hesabına geçemiyorum ne yapmalıyım?
  • ahmetnecati
  • Newbie
  • 674 Views
  • 2 replies
  • 0 likes
  • 674 Views
  • 2 replies
  • 0 likes

Superuser Contribution Invitation fail

My sister invited me with the premium for family but I just dont receive the mail.we tried it several times but it still doesnt work. can someone help me plz

  • Newbie
  • My sister invited me with the premium for family but I just dont receive the mail. we tried it several times but it still doesnt work.   can someone help me plz
  • os_karr
  • Newbie
  • 308 Views
  • 2 replies
  • 0 likes
  • 308 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Family Premium address problem

Hi, I need help with my Family Account. I can't remember the exact address I did key in on my account. Now I am having problems adding a member. Help please.

  • Casual Listener
  • Hi, I need help with my Family Account. I can't remember the exact address I did key in on my account. Now I am having problems adding a member. Help please.
  • JulianA_Bogota
  • Roadie
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Problema plano Premium Familiar | Premium Family Problem

Estou tentando adicionar minha tia que mora comigo e esta dando este erroVocê não pode participar deste Plano Premium Familiar.Não foi possível confirmar que você mora no mesmo endereço do titular da conta principal.como isso sendo que ela mora comig...

  • Newbie
  • ...stou com problema nao é de hoje     --------------------------------   I'm trying to add my aunt who lives with me and is giving this error You can not participate in this Family P...
  • Bittencourt
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Não conseguem verificar que minah esposa mora no mesmo endereço... Isso é uma brincadeira?

Meu plano familiar acabou de cancelar a assinatura da minha esposa.. Depois de enviar novamente o convite, o serviço resolve falar que ela não mora no mesmo endereço. O CEP cadastrado na minha conta e usado na conta dela é o mesmo. Como resolver isso...

  • Newbie
  • Meu plano familiar acabou de cancelar a assinatura da minha esposa.. Depois de enviar novamente o convite, o serviço resolve falar que ela não mora no mesmo endereço. O CEP cadastrado na minha conta ...
  • Bittencourt
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Husband banned from family plan

Hi, My husband has recently received a message saying his address cannot be verified as being the same as mine. I'vê seeen some users saying I should open another account and export my playlists, than import them back to the new account - really??? i...

  • Newbie
  • Hi,   My husband has recently received a message saying his address cannot be verified as being the same as mine.   I'vê seeen some users saying I should open another account ...
  • Bittencourt
  • Spotify Star
  • 938 Views
  • 1 replies
  • 0 likes
  • 938 Views
  • 1 replies
  • 0 likes

Active connection?

Hi. I am new to Spotify. If I sign up for Spotify family, how many active devices can be streaming content.

  • Casual Listener
  • Hi. I am new to Spotify. If I sign up for Spotify family, how many active devices can be streaming content.
  • toman95
  • Roadie
  • 263 Views
  • 3 replies
  • 0 likes
  • 263 Views
  • 3 replies
  • 0 likes

Solved!! Is there any difference in UX for a Premium user and a Family plan member?

I can't seem to find a straight answer on this, I'm trying to find out if I join a family plan (not the administrator) as a Premium member, will my user experience change? I.e. Will my playlist remain? Will people subscribed to my public playlists st...

  • Newbie
  • I can't seem to find a straight answer on this, I'm trying to find out if I join a family plan (not the administrator) as a Premium member, will my user experience change? I.e. Will my playlist r...
  • Hubo
  • Community Legend
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes