Spotify Family - travelling/ausland

[LeoKuelpp]

Hey, bin zurzeit auf Reisen und auf einmal geht Spotify Family bei meinen Schwestern nicht mehr. Habe Einladungen verschickt, aber dann geht es nicht, weils nicht im gleichen Land ist.
Kann man da irgendetwas machen?

[Alfredo]

Hey @LeoKuelpp, welcome to the community!

We hope you don't mind us replying in English.

To get the Premium for Family plan, all members must live in the same physical address. If you got the plan while traveling abroad and your account isn't set up in the same country, your family members won't be able to join.

However, if you set it up before you left the country, it should continue working without any trouble, since you can use Spotify Premium anywhere around the world.

Depending on how the plan was set up, you might need to contact our Support team via Twitter or Facebook. They'll be able to check the accounts and point you in the right direction.

Cheers.