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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hace unos dias cambie el medio de pago del plan familiar y las cuentas se desvincularon cuando volvi a enviar las invitaciones ninguno pudo acceder porqie aparecia un mensaje diciendo que no se podia agregar las cuentas mencionadas. Cuando quize dar ...
i am new to spotify family plan and subscribed it last month. spotify sent me email to renew my subscription but i ignored it for a few days. when i renew the subscription, i was asked to add my family members and they already received the invitation...
Estaba en un plan familiar premium peeo resulta que ahora me lo cambiaron al servicio gratis porque no tenia la misma direccion, eso solo me ha pasado a mi y aa los demas que estan en el plan les funciona el servicio, ya intente de todo pero segun el...
Hi, I have iPhone and Family Spotify Account. I can't upgrade my account in my cell phone. There is still the old free account. I tried restart the phone, register again, use the link for downloading from my e-mail and nothing. In settings I can't ch...
Hi everyone,need help on this. I've been subscribed to the family plan for almost a year with 5 members. Everything's working fine until I received an email 7 days ago telling me that my family members needs to verify my address or else they will be ...
Family member cant be added because adress cant be confirmed even if we entered the samme adress.
Spotify decided I don't live in the same house than the rest of my family and cancelled my subscription. Now my father has tried to invite me several times but it does not work and I don't know why. What should I do?
My accounts adress is true but I forgot my post code, it wasnt the real one I did just make it up. I have roomates and now I cant add their account to my premium family account as members coz of post code
Hello, I have been using Spotify since the first day it launched in Turkey, and then went ahead and purchased a family subscription where my husband joined over a year ago. He suddenly got an email a couple of weeks ago saying that he has to confirm ...
Hey, bin zurzeit auf Reisen und auf einmal geht Spotify Family bei meinen Schwestern nicht mehr. Habe Einladungen verschickt, aber dann geht es nicht, weils nicht im gleichen Land ist.Kann man da irgendetwas machen?
Hallo,Ich möchte weitere Mitglieder zu meinem Family Abonnement hinzufügen, jedoch taucht immer eine Warnung auf, dass ein Fehler unterlaufen ist und ich es nochmal versuchen soll, wenn ich auf das Feld tippe um Leute hinzuzufügen oder zu löschen.
Title, everytime I choose the option it would reject back to outside and display error as I cannot access it. I would ask directly to Spotify support, but didn't even know how to contact them.
When i'm trying to add/remove members for my family Account, it always says "oops something went wrong". How can i fix this? Thnk u
I was a single subscriber. I cancelled my subscription and went to the free version.Now I am back and recently when I renewed or reactivated my account I was given the option of a month of Spotify Premium $9.99. I thought to myself this is a great of...
I can't seem to add any other members. They keep getting an invalid message and I myself added them and put the information in for them and at this point I don't have a clue on how to get it to work. It worked for the first member but not the second....
We have the same problem. One famiky member gets commercial though login with correct account and added in the family plan.Is this for real that Spotify dont have any customer service when getting problems? This is really bad....
all my family were disconnected from my spotify premium family subscription. When i invited them again.. the system asked for address which is not in the profile. There's no option to update profile and the system cannot validate with exisitng info i...
Why can't family members in college and military not be on family plan without residing at same address?
I have paid for the premium account and all of a sudden it's switched back to basic before my month was over. How do I fix this?
Je suis abonnée au compte premium et je me suis inscrite récemment au compte étudiant. Est-ce que je dois me désabonner du compte premium ou le changement se fera tout seul ? Sachant que j'ai été prélevé de 10€ pour ce mois si et que je me suis inscr...