Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

When will we get Hulu for free on Spotify Family plan

When will we get Hulu for free on Spotify Family plan

Spotify Team, 

 

You guys are great. We need to get over this family plan issue though.

 

If the Family Plan is a premium subscription, why is it that we aren't getting Hulu included? The Hulu subscription costs the same and the Premium subscription costs more. 

 

Please help us understand why we can't get the same benefit as the single Premium users?

Reply
38 Replies

I was so excited to hear that we will be getting hulu for free. But I can't find any settings to turn it on. I guess the feature is not valid for family subscriptions? 

Ridiculous that the highest paying customers are excluded from an offer like this, yet the cheapest plans get it.  Seems like discrimination to me!

Definitely needs to be addressed! I'm paying for premium and not getting premium benefits. 

 

Not like I'm expecting to get a free Hulu subscription for everyone in my family plan, but I should get ONE.

I certainly hope so!!

 

I can't believe they have excluded this account. What gives!?!

This is ridiculous. Today Spotify announces this new perk for all premium users and STILL nothing for those of us that pay the highest member price. Its not like we need to hook up HULU for all those in the family, just those that are the main user on the account. It should be that hard but I guess it is and us top customers that pay the top price, left out again. 

Definitely disappointed to see the more expensive family plan is not included in this promotion. Hopefully some changes can be made to make this available to ALL premium subscribers. 

Seriously we can't even get ONE SINGLE Hulu sign in with our family premium account??  That's just ridiculous.  The family plan IS A PREMIUM PLAN, Spotify.  Wow, what a lame teaser.

 

I may just switch to the apple music/movie plan when that eventually rolls out. 

 

Buh bye.

I agree. It is absolutely ridiculous that they leave out their highest-paying cohort. As someone said, they don't need to give everyone in the family the deal. Just one member.

wth Spotify - pull your head out or just charge a little more for Hulu - simply moronic on your end; not to allow Family Premium access to "discounted" Hulu...

This is on the Family Plan page (.../us/account/overview/).  Sure sounds like we should qualify-- otherwise it sounds like false advertising! 

"We're all family in here.  As a part of Premium for Family you will get all of the Premium benefits but at a lower cost."

 

 

spotify family.jpg

I am also wondering when this change will happen. It's just my wife and me on the account, so we have to pay for the Family Plan. Even if the Family Plan plus Hulu was a few dollars more I would still probably consider it, as it would allow us to reduce some of our other monthly expenditures. 

 

Spotify, if you're listening to longtime satisfied customers, look into expanding this. Love your product, and have been using it for years. I hate to think I will miss out on an opportunity to explore a promotional offer for another product just because I pay for Premium Family versus a single plan. 

Just adding my voice to the chorus - CMON SPOTIFY - it makes no sense to exclude family users!  It's terrible.

Dear Spotify, we the Premium Family users love your service. However, we are finding quite unfair that our loyalty is not being taken into consideration when offering the cool stuff (like Hulu being included in our plan).

 

Please, help us remain being loyal to you. Greetings!

I was JUST about to upgrade to Family until I searched this topic. Sorry Spotify, you've lost my upgrade until this is worked out - I've gotten spoiled to Hulu now on my regular premium subscription.

This absolutely ridiculous. How does an account that pays more have FEWER benefits? 

Wait, what? Is this a joke? We ditched out other music service precisely because the promo material from Spotify said it included Hulu. But it’s not included in this highest tier plan? Surely I am missing something. 

This is really frustrating. I was excited to see the Hulu option and had never really been interested in Hulu. But now because I have the family plan, I can't access the Hulu option. Hunh? What's the point of having a premium service, that costs more, yet we get less? I had been happy with Spotify but now it just seems like a bad move to punish those who engage more with your service.

YES! Ditto on all of the above. It is super frustrating we can't get ONE Hulu account with Family Premium. We are a family of 6, so naturally EVERYTHING is more expensive.

 

PLEASE, Spotify, listen to your customers and add this. I am currently shopping around.

Screenshot_20190427-010257_Chrome.jpg

 

Suggested posts