adding member to family premium account does not work

[Susi2]

Hey!

I have a family premium account but one person of my family cannot join because the invitation is not accepted (error: something went wrong)

What can I do?

Thanks for the help!

[Nico]

Hey @Susi2! Welcome to the Spotify Community. ^^

That's odd.

Could you ask your family member if he/she can try to use a different browser or clearing his/her browser cache/cookies?

Let me know if that helps, thanks! ^^

Peace