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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
hi, I want to close My old Premium account and change it to a Premium Family. I did pay for the Family Account, and sent the invitation to the rest of the family. But my Premium account does not change to the Family accont instead I get flashes that ...
Hi2 months ago I did prepaid for yearly premium subscription (single user). Can I switch to Family and add some members and pay only a difference between one and another type of subscriptions?BRRobert
Firstly, it is extremely frustrating that this is the only way to get support other than Twitter (which the same amongst us refuse to use). I don’t want to talk to anyone but what happened to good old email. I have invited my wife and daighter to my ...
Hi,today I logged on spotify and went to check my "Family" members.I've seen that all my members were gone and replaced with one "stranger". Delete that member and resent all the invites, my "members" receive an email from spotify family that include...
Does Spotify even reply to these questions? because apparently they dont even have a spotify email account that allows users to contact them **bleep**? well im having an issue inviting my family members into my family subscription plan, i did it befo...
Hi thereI am a Premium subscriber and often we clash between family members. If I upgrade to Family premium can we stream at home AND on my own mobile phone away from my house at THE SAME TIME?Thanks
Hello all, I was previousl a Spotify Premium user through Rogers Wireless in Canada. Rogers no longr offers Spotify (AFAIK) so they changed my account to a free account. Each of my 4 family members (incluidng me) all had individual Spotify accounts a...
Hi, I send the invitation for the premium family to my daughter, when she fills the information and wants to submit it's not working. It says she should try it another time. We have tried it several times, on several devices even on google incognito ...
On the Q&A Page for Premium Family, it mentions that if I have an existing Premium account, "any remaining time that you've already paid for will be converted into a Premium for Family subscription, so this can bring your next payment date forward". ...
I forgot to confirm my address for my family account through the email sent out by spitify recently and my account was now become the free account. What should I do to get back my family account?
Hey there!Last Week I received an e-mail from Spotify, asking me to verify my adress in order to check whether I live at the same place as my familymemebrs in ou Family Account.I saw this mail when the 7-Day-Deadline was already been over and now I'm...
Hi! My wife paid for the yearly subscritpion in December and now she joined the Family Plan (I added her by mistake). If we cancel the Family Plan, say, in two months, will her old account be downgraded to Free, even though she already paid for the w...
Hallo, kurze Frage: Hatte das 3-Monats Abo, dass heute abgelaufen ist und sich automatisch verlängert hat. Geld wurde auch schon abgebucht. Ich möchte nun gerne auf Family wechseln... Geht das noch oder muss bis nächsten Monat gewartet werden? Danke!
Why the debit card of my girlfriend received a fraud payement from spotify? She doesn't have any spotify account and i got a free spotify account.. but we aren't related in any way.She payed from her debit card the quote for a family premium 14,99eur...
Hallo Wir moechten unseren 5 Jaehrigen Sohn, der gerne Hoerspiele usw. hoert, als eigenstaendigen User zu Spotify Family hinzufuegen. Leider geht das offenbar nicht, da er fuer ein eigenstaendiges Userprofil wohl zu jung ist. Wie koennen wir ihn denn...
So I was removed from a Spotify Family but that was fixed. The thing is that I don't get invitation E-mail when the admin sends it. I checked the **bleep** file there is no such e-mail. Could someone halp me with this. Thanks for answers.
I recently got the Student plan, but my uncle got the family plan and want me to join the plan. If i cancel my Student plan to join the family one, in the future if i need it, i'll be able to get the Student price again?
I'm considering getting the family subscription. Is it possible for each family member on the subscription to be able to use their spotify at the same time? I don't want to pay for a subscription that limits when each person can use it. In other word...
J'ai un compte Spotify je reçois l'invitation par mail pour accéder à l'offre premium par le biais du Spotify Family mais lorsque j'appuie sur accepter l'invitation j'accède à un lien qui ne prend pas en compte le fait que je puisse bénéficier de l'o...
My family (husband and two children) were excluded from My family plan, everyone lives in the same place. My husband and my daughter can not go back, they accuse that they do not live in the same place.