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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have 5 users on my family plan and anytime my one son uses spoitify it knocks me off and vice versa
Trying to join my mum's family plan and after I enter our home address it says "There was a problem. Please try again later". I checked that she has entered our home address correctly too and it's not working.
You need to live at the same address appears when using a Family Premium Invite even though the address is identical. At least one user was able to get live help, but I can't find where to do that.
I went to manage my account. I have 3 more available users to add. However when I click on it nothing happens.
cuando intento pasar al paso 2 que trata de elegir la dirección, la página se queda cargando
Hi my premium Spotify plan got paused because I updated my debit card to a different number. I was just wondering if I press update payment and register my new card, will it restart my plan a year from today or continue the original plan?
Para escuchar música desde la PC debo desconectar la App del TV Smart. Lo mismo pasa si escucho desde el Celular. Con mi cuenta no puedo usarla en diferentes dispositivos... Solo está habilitado para dos Celulares y para cambiar a una PC o Notebooks ...
can't find same address when a new member wants to be added. It always says that the addresses don't match.
my mom invited me to a family plan and i joined but it is asking for an address. when i put my address in, it doesn't let me through. it says it is wrong and to try again.
Min barn kan ikke komme på min spoty famyli hva er problem
I can play other songs and Albums but all of Max Richters music will not play. I have logged out of my account and back in.
I had a family account and changed to standalone premium. Then my daughter wanted access again so I've changed it back to family again. Since doing so my daughter can't sign up again as it's saying her email address is already linked to an account (m...
PlanPremium Family CountryUSA My Question or IssueHi,Would there be an issue with plan/service if a family member has a six week internship away from home? There is no change in permanent address, not even signing a lease (corporate housing). Thanks ...
Spotify premium family Device - iPhone 13(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS Music either keeps restarting the song or will skip every 10 seconds
PlanFamily PlanCountryCanadaMy Question or IssueI have had Spotify Premium on the Family Plan for about 4 months now. Every month, I keep getting an e-mail saying that my plan is ending, and I have to restart it and send the invites out to my family ...
I need to wipe an email off of the family account to re-apply
PlanPremium Family CountryFrance Device(iPhone 11) Operating System(iOS 15.5) My Question or IssueI have send both my wife and daughter a family invitation. My wife has successfully managed to enter the family account, but no matter how hard we try w...
please see the attached error when she tries to accept the invite
PlanPremium for FamilyCountryLithuaniaQuestion or Issue My wife's Spotify account (which uses Facebook login) has apparently been hacked. She started seeing that her account is playin on another computer (all default Windows 10 PC hostnames, somethin...
Hello, My brother have currently moved to Poland for my studies, and would like to join a Family Plan but I live in Ukraine. When he enter the invite code, he get this message: "We couldn't add you to the Family plan as your account needs to be based...