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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hello. Both me and my boyfriend have separate Premium accounts. I would like to know if we can switch to Family and BOTH keep our playlists.Thanks in advance for clarification.
I have a Premium Family plan, and I want to purchase a second Family plan - but don't see an option to do this. (I'm in Israel). Do you know if I can purchase a second Family plan?
Hello, I had a classic premium account and I joined a family account. I wanted to know if the payments of the old classic premium account stop automatically?Thank you
Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch zur Verfügung stellen, desto einfacher wird es für uns sein, zu versuchen und zu helfen.PlanKostenlos/KostenlosLand Gerät (Geräte)(iPhone 8, Samsung Galaxy 9, Macbook Pro Ende 201...
Premium FamilyAustira We have a prepaid Family subscription and Spotify send an email that we have to accept the new price of € 16,99.It is prepaid till 2023 and no prolongation. So do we have to accept this and what happens to the end-date of our su...
I have a premium account and I want to change to family. It is not shown as an option on my plans. from information I have read I have to cancel my account and then start a new one. I don’t want to lose my playlists. How do I do this?
Trying to set up a family member, were both at home and with the same address typed in but it won't let me verify. PlanFree/Premium My Question or IssueThe error message I get is that it looks like we're in different countries so to try again and tha...
Hi. My family and I got a family subscription a few months ago. The owner of the family subscription had blocked explicit songs. We canceled our premium subscription after around a week, but explicit songs are still filtered out. We don't have premiu...
Hi! On August 13th I updated my Spotify Premium Account to Premium Family (xxxxxxxxxxxxxxxx-x-x) but the suscription is not changing at all, it still says Individual Premium (July 22th xxxxxxxxxxxxxxxx-x-x). I dont know what to do right now... any he...
Hello, I talked to Spotify agents a few days ago and I asked if I can join a new family plan after they checked my account, they said I'm able to join a new one. So I paid someone to purchase a family plan for me, but my account is limited and the i...
I am having trouble accessing the owner account of my Premium Family Plan. The other people in the account still have access to the premium Spotify, and I am still paying for the account. Though I am unable to log into the plan manager account as I h...
Plan: Premium FamilyCountry: USA Hello. I have a premium family plan with three accounts: MineMy wife'sA third account we only use for Sonos (the account is named "Sonos")Our Sonos has Alexa built in, and when we ask her to play a song, I can see in ...
Hi Community Sporify Kids is in Switzerland not available. Is there a way to block specific contet for our kids which are not marked with E? We use Apple devices. best regardspatrick
Planfamily accountCountryDE My Question or IssueHello,how can I completely transfer a playlist etc. from one family member to another within the same account?Many thanks for your help.Yours sincerelyPatrick
Hello,I want to change my subscription from standard premium to premium family. The premium ends at 15th August and the new one will start and 28th august, because I won't be the main account, I will just join the family subscription. What's about th...
Hello, I have the family plan. My dad said that he used to be able to enter my email address and my password and then he could log in to his account on my plan. He just got a new phone and now he says that when he does that now, he can just connect t...
PlanSpotify FamilyCountryGermany/ NewzealandMy Question or IssueWe have Spotify Family, currently all living at the same physical address in Germany. Our son (15) plans to do an exchange semester at a highschool in Newzealand.Can he use Spotify Famil...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSongs don't download after receiving message that plan is cancelled and plan manager didn't c...
PlanPremium FamilyCountryUSADeviceiPhone 13Operating SystemiOS 15My Question or IssueHi! Over a year ago, we canceled our Family plan, and two of our kids got a Duo plan. Today we started a Family plan again and they canceled the Duo plan -- the (for...
How do I log in as the manager on my new phone just keeps logging my in as a member