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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryFranceDeviceDell InspironOperating SystemWindows 10 My Question or IssueSpotify believes that I am trying to join a Family Plan from a different country and I cannot validate the address for my kid. Not sure what to do, all settings...
I would like to use my aunt's card to start a Spotify Premium family plan, but she lives in another state. How should I fill this page out? Should I be using my home address or my aunt's billing address? How do I make it so my siblings can join by ty...
I have a Premium Family account and shared the link with my son. He clicks on the link and adds his account number but even though he uses the same address I provided for the family account he gets an error message that it is the wrong address. We th...
Family PlanPremiumUSA Device(iPhone 12)Operating System(iOS 14.) My Question or IssuePretty much what it says in the subject :(. When i search for top songs of previous years the songs of my siblings (which i have never listened to on this account) c...
Hi Folks - Is there a way to find out the Plan manager account info (email / username) from the Plan member account page? We've had a Family Plan for a couple years. My wife and I recently upgraded out iPhones and although we can remember the Plan me...
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremium/FamilyCountryGreece at the moment, but changing every month or so. My Question or IssueHi thereWe have lived in Denmark for all our live, but now we have sold everything we own and we are traveling the world.For confirmation on that, you ...
Plan Premium Country Turkey Device Samsung Galaxy A32 Operating System Android My Question or Issue Merhaba size problemimden bahsetmek istiyorum. Ne zaman aldım bilmiyorum ama bir gün kredi kartımdan şuan hatırlamadığım bir spotify hesabı için premi...
PlanFamily PremiumCountryMéxico DeviceSamsung Galaxy Note 9, Windows10, 11My Question or IssueI'm trying to see my family members so I want to manage the accounts, but the link to get there is just not working. I tried to go to My account>Family Memb...
Plan: PremiumCountry: Vietnam DeviceMultipleOperating SystemMultiple My Question or IssueFamily plan is not available in Vietnam. Thus the only logical option is to make multiple accounts all using my card.I previously read that I can not use a singl...
PlanFamily plan My Question or Issue Hello! My problem is, that I ended my own Family Plan in 2021 february ( which cancelled in march 13.), and joined in to an another Family plan right away ( which is not mine). I want to quit this plan, and start ...
PlanPremium FamilyCountrySerbiaDeviceiPhone 11Operating SystemiOS 15.1My Question or IssueI'm the plan manager. A flatmate left our Family Premium plan today and another one wanted to jump in, but when she tried to type in the address me and the othe...
PlanFree/PremiumCountryEnglandDeviceiPhone 8Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei have just recently moved off a family plan with my mates to go into one with my family why do you have to wait 12 months?
PlanPremium Family CountryPortugal My Question or IssueHi. I'm the owner of a Spotify Premium Family plan and I've sent the invitation link to all of my 5 flatmates. Two of them were able to join in without any problem, but the other three got a warn...
hi,i’ve wrote a question, filled out all neccessary infirmation, after submitting the request i’ve got error message, my question is gone. Would like to talk to human instead of wasting my time (and money) trying to get a decent service.thanks
PlanPremium DuoCountryUnited StatesDeviceAndroid Samsung GS S320VLOperating SystemAndroid Marshmallow My Question or IssueI joined Premium Duo recently. My spouse didn't sign on to Duo Mix immediately, so the original Duo Mix that appeared on my devi...
Hello. I was runnig Family premium subscription for a couple months, but when i was changing payment details i changed also the plan to single premium by accident. I have already paid it. Is there, please, any option or help how to return to family p...
PlanPremium FamilyCountryVietnamDeviceHP ProbookOperating SystemWindows 10My Question or IssueI was listening on Spotify Premium and I saw an update notification, I updated the app to "1.1.58.820.g2ae50076" and BOOM, my Premium is now gone.No E-mail ...
PlanFamily PremiumCountryFranceOperating SystemAndroid My Question or IssueHi I live France but am English. My app is in English. I have signed up for family. I have installed the Kids app on my daughters Android tablet and it is all in French. How c...
PlanPremiumCountryGermanyDeviceSamsung Galaxy 10Operating SystemAndroid My Question or IssueHi there, I'm a member of a Premium Family Account. I am not the administrator of the account though. Now I want to switch into another Premium Family Account...