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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryCanadaDeviceLaptop, DesktopOperating SystemWindows 10 My Question or Issue
PlanPremiumCountryUSA My Question or IssueIf I had a Premium account and wanted to add it to a family, would any of my data be lost; specifically, the offline songs that I have downloaded? I tried looking online, but only saw posts talking about play...
PlanSpotify Premium for Family Countrythe Netherlands My Question or IssueThis afternoon I received an email from Spotify (Atleast I think so) asking me to confirm my address for Spotify Premium for Family. See the attached image. Is this email legit...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuePlease make it so we can LOCK the explicit lyrics option when children are using their own an...
Dostałam maila od spoti, że muszę potwierdzić adres aby korzystać z rodzinnego konta. Nie jestem założycielem, ale tylko członkiem. Nie dostałam żadnego linka I nie wiem gdzie moge potwierdzić ten adres
PlanPremiumCountryGERMANY Hallo Spotify Community,die Spotify Kids App wird empfohlen für Kinder bis 12 Jahre. Die Aufmachung passt gut zu diesem Alter. Mein jüngstes Kind ist happy.Mein 13 jähriger Teeny kann aber nicht die Spotify App nutzen (zu ju...
I got an email saying someone I don’t know joined my family plan. The name isn’t listed when I go to the admin page with the other members. This is a few weeks after my account was hacked. How can I better secure my account?
Help! Husband going demented. I added him and my 2 girls to the Premium Family plan ages ago. Even when he accepts the invitation (or opens the link) it just says log in to Spotify. But he can’t just link in? If he asks for my password etc then he’d ...
PlanPremiumCountryNetherlandsDevicesamsung A51Operating Systemandroid My Question or Issue after starting premium for family a few months ago i was only able to play on just my account. it's already premium, but when i open the spotify website to inv...
Hi my mum changed her premium subscription to family today and I cancelled my premium to join but when I log in it tells me it’s a free subscription and to take out a premium subscription. Will this change is when my premium subscription ends?
FAMILY PREMIUM ITALY I was removed from the "Premium Family" package because I did not communicate the address within the set time. The problem is that the undersigned, as well as the holder of the plan, could not confirm/ change the address on the d...
PlanFamily premiumCountryGermanyDeviceiPhonesOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a family premium account and added my son to it with his own Spotify account. Still, we cannot play different music at the...
Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro metodo de pago. . He intentado pagar varias veces el pack premium familiar con distintas tarjetas en distintos dispositivos y sigue apareciendo eso. A que se debe? ya reinicie el computa...
Auf der Website von Spotify steht eine Anleitung zur Einladung zum Spotifyfamilienaccount, der zu folgen uns aber nicht möglich war, denn leider kann keiner von uns unter "Family Abo verwalten" etwas finden, wo man jemanden einladen könnte. Es gibt n...
PlanPremiumCountryFranceHi,I received an email saying that my son which is part of my family (and has 9 years old so obviously living at the same address) received an email to confirm his address.He's too young to go wildely on the internet and use e...
hey there, my family is considering to get a premium family account, but my sibling already has an existing premium account and has used up their trial period. i understand there will be a one-month trial for new premium accounts, but what about thei...
PlanPremiumCountryAustraliaDeviceHTC phone; iPad My Question or IssueYesterday on my daughter's Spotify Kids app while trying to add Suzuki violin pieces to her favourites list, I found out that you can now share playlists with your children. Great! ...
PlanPremiumCountryNetherlandsDeviceMultipleOperating SystemMultiple My Question or Issue1: Why did Spotify change my home address? during verification I found out (too late) that my address is without a number all of a sudden.2: Why is my Sonos accou...
PlanPremium for FamilyCountryRussiaDeviceHonor MagicBook 14Operating SystemWindows 10 My Question or IssueI can't join my family mix. Spotify says: We’re having technical issues. Please try again later.I'm wait for a long time, but my family mix don'...
I logged into my family account and noticed two slots taken by strangers. My account does not look compromised. Is this a known issue?