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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountry Canada My Question or Issue I want to give a year of Spotify Premium to a friend, I can't seem to do this? What am I missing something? Is Spotify seriously dim enough to not have an option to gift some Premium to someone???
PlanFamily Country USA DeviceEcho dots, Android phones My Question or IssueI just upgraded to Family Premium (from Premium), and created spotify accounts for two kids. I also added my kids to an Amazon Household and setup FreeTime. The kids are tryin...
Hi there, please tell me how to rejoin as a family member after smartphone reset and fresh installation. Which credentials are needed? How not to lose playlists etc of this member account? I couldn't find a hint in the app nor on the Spotify account ...
PlanPremiumCountryRUDevicePCOperating SystemWindows 10My Question or IssueAfter reinstall my girl lost his account and don't know email. She registred member in my family setings. How findout email?
Hi I've got a 6 months Spotify Premium Service gift card and currently I have a family plan. Is this card eligible for family plan or is it for single premium use only. It's valued at $72. Thanks. Regards,
PlanPremiumCountryItaly My Question or IssueI bought a Gift Card in Italy, at LOTTOMATICA, 120€!!! I thought i coud have used it to pay all my year of family substcription but... i cannot redeem the code!! I'm very upset because it is not just few eu...
PlanFamily Premium My Question or IssueI am living in the UK and have been using premium family for a while now. I am the main account holder and am not eligible for a google nest? I have never used any other google promos etc
PlanPremium FamilyCountry I originally created a Spotify account in France. I am currently in the US with my family Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI...
PlanPremium - FamilyCountryUSADeviceSamsung Galaxy Note8Operating SystemWindows 10 My Question or IssueJust added a premium family subscription to this account.Sent my wife the invite, when she's attempting to add her account it's giving an error sta...
PlanFree/Family PremiumCountryTurkeyWe’ve been using my brother’s family premium. Then he didn’t pay it, we kicked out from plan. I bought a family plan invited my sister but it said “you can’t join someones plan in 12 months”. Does she have to pay h...
Je me suis abonné a spotify famille avec un carte bancaire française mais je réside en Belgique Mon compte est donc français, le problème est que quand je souhaite ajouter des membres de ma famille, en ayant indiqué mon adresse belge je reçois un mes...
i dont know why i have been removed from premium family my problem is i cant join another premium family for 12 month someone help me please.
My Question or IssueWe have 2 separate free accounts and 2 separate student accounts. I want to upgrade 1 student account to ONE family premium account + add the other family members. How to delete the other 1 student and 2 free accounts? Or can the ...
PlanPremium FamilyCountry US My Question or Issue Hello:Yesterday I recieved my email saying that my Google Home Mini was now available. When I follow the link, it brings me to the Google Store. Once I've selected the mini, and go into the checkout, ...
I got an email stating that my google mini is awaiting for me. The email gave me a link that sent me to the google site to purchase the google mini for $49. It doesn’t even include the taxes. I never got a promo code for the “free” google mini. I sen...
Hi, we have a premium family plan, but our to kids cannot join because they are not 13 years or older. Do I need to lie about the age so I could register them, in that case, I might have to go back to Apple Music.
PlanFamily PremiumCountryPoland My Question or IssueMy family mix is empty. I check it everyday, but not even a single song so far. Please help me resolve the issue, I want to try this feature.
I don't understand why kids can't make playlists in the Spotify Kids Family Plan app. All they are able to do in terms of saving music is to "like" songs and they all go into the same growing list of songs. Kids want to be able to have playlists for ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountryHi, I’m currently into the 5th day of my billing month and want to upgrade to family. Should I wait until the end of the month so I don’t get billed twice in the space of a week? ThanksDevice(iPhone 8, Samsung Galaxy 9, Macbook...