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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hola, es la primera vez que solicito el plan familiar, el pago lo hice en el oxxo, mi duda es que en mi cuenta no me aparece que este suscrita a nada, no sé que se hace a partir de ahora, no si tengo que esperar los 3 dias de acreditación a que apare...
PlanPremium familyCountryEnglandDevice(iPhone 7, iPhone 6, macbook pro pre 2012Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssuI have registered for premium family and sent a request to all my family....I have managed to re...
PlanIndividual PremiumCountryUSA DeviceMacbook Pro early 2013Operating SystemiOS 10 My Question or IssueMy fiancee and I want to merge accounts. We both have individual accounts. However, we don't want to loose our playlists from our individual accou...
PlanPremiumCountryUkraineDeviceGoogle Plus 3aOperating System Android My Question or IssueI was invited to join a family account on Spotify. I already have a single premium account. The issue is that my account was set up in Italy and the family acco...
PlanPremium for FamilyCountryCanadaDeviceiphonesOperating SystemDesktop - Mojave Hi Community! So if I am logged into the desktop and my iphone (same wifi) with the primary account (family premium) I can sync/download local files with no problem. The...
My Question or Issue We used to have the premium plan but I signed up for family premium. When I go into any browser on my account I see that I have family premium and that I am paying for it. When I reopen the app it only shows premium. I tried to s...
Premium for FamilyUSADevice(iPhone, LG, MacBook Pro, HP Laptop)Operating SystemIOS, OSX, Android, Windows 10(iOS 10, Android Oreo, Windows 10,etc.) I upgraded from Premium to Premium for Family. The "invite" to the family member doesn't look like it ...
I am trying to add my wife (lifes at the same location) to my family account. However, she always gets an error message. Add info: we life in Austria, but my credit card runs through a German bank. How can I add my wife - without getting new credit c...
PlanFamilyCountryUSDeviceOnePlus 6T, iPhone 8, Mac We've had Spotify Family for a while now but only recently have we had this issue. When my wife listens to Spotify on her computer (Mac) through her BT headphones, it affects the music that I'M liste...
I've just signed up for a Premium Family Account. I'm abroad on business but want the family at home to use it. When I send invites it doesn't allow them to access Spotify saying the account needs to be based in the same country as the owner. I've re...
PlanFamilyCountry Device Operating SystemAndroid OS My Question or IssueGuys, I've upgraded to Family plan and I found out there is something missing. I'm missing connections to my family members. There is no list of the members with their profiles, ...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Do I need to change my account or can my children still join my premium family account although they are living e...
PlanFamily PremiumCountryIsraelDeviceSamsung Galaxy A71Operating SystemAndroid 10 My Question or IssueWhenever I enter the Family Mix page and I tap on my family's profile Icons next to a song, I am led to a blank page.
PlanFree/PremiumCountryIsraelDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue PlanPremiumCountryIsraelDeviceSamsung 7Operating System My Question or IssueHiAfter buy...
PlanFamily PremiumCountryFinlandDevices: Android, iPad, PC My Question or IssueI upgraded from Premium to Family as my kids have been using my Premium account and obviously when they use it I cannot. Now I cannot use the Family either since my kids (...
PlanPremium Family CountryUSADeviceiPhone XR/ Dell Laptop My Question or IssueI have read the instructions on how to join Family Mix, but when I click on the elipses at the top of the playlist, my only options are "Go to Playlist Radio, "Save to Your...
PlanPremiumCountryU.S./OmanDeviceiPhone 11 ProOperating SystemiOS My Question or IssueHello. I was in family premium plan for many years (we live in te same house). I came to Oman for work and at the moment I'm stuck here. When I first got here I cou...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) THEY WILL CANCEL ANY BUNDLED SUBSCRIPTIONS AND YOU CANT GET THEM BACK
Hello! My family and I just purchased the Family Premium Account. We set all on Germany, since we all live here together, but my dad has a dutch phone, so his country is currently still on Netherlands. We have tried to change this, but it does not al...
I have a family premium account, and try to invite my Sons in, but we still keep having one account as it seems because we keep kicking each other out ... one thing I don’t understand from the descriptions is that my son logs in on his ‘OWN’ account:...