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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Eu paguei o plano familiar semestral, mas apesar de já ter o recibo no Spotify e o valor descontado do banco, toda vez que eu entro para tentar adicionar um membro ele me direciona para a página de compra do Premium, mesmo eu já tendo pago. Já tentei...
Hello, Is it possible to use one of the available members for the family plan to create a dedicated account for my Sonos system? Would I need to create a separate email address for that? It's annoying when I am listening to music on my laptop or phon...
Mon garçon a un compte Premium et il voudrait arrêter son forfait pour venir sur mon forfait familial.Est-ce que s'il annule son forfait Premium pour venir sur le mien, il perdra ses playlist aimées et téléchargées ?Évidemment, il ne veut pas rien pe...
PlanPremiumCountryUKDeviceSamsung Galaxy 9 +Operating SystemAndroidMy Question or IssueHow do i rejoin back onto the family mix? As i accidentally left it due by mispressing the wrong button but there isn't any option to join back onto it.
Our family has several individual Premium subscriptions and we're considering switching to Family Premium. If we switch to Family Premium, will all invited users retain all their previously accumulated account data, mainly created playlists, recommen...
PlanPremiumCountryUSADeviceGoogle Pixel 2 and OnePlus 8Operating SystemAndroid My Question or IssueMy wife and I (let's just use Jane and Bob) have our own unique Amazon profiles under the same household (Bob invited Jane to the Amazon household and ...
PlanFreeCountryEgypt My QuestionI have been trying to subscribe to Spotify Family but after I enter my card details and press buy family plan, the page gets stuck on the three dots loading and nothing happens. I have been trying to refresh the page a...
Hi, today I renewal Spotify Family because it expires on 16 August. When I select PayPal as payment, it automatically select Spotify Premium and now I don't have a Spotify Family account. How I can change the plan today and pay only the difference?
Hi,I live in Belgium, and I have a premium account.I would like to change it to a Family account.But if I do, will I lose the rest of the year, I have subbed till December, or does it get deduced?If I do lose it, that means I have to wait till my sub...
Canada Hi,We're a family of 4. I started a Premium Family Plan trial in June. Two family members had existing accounts but joined the Family Plan. One of them continues to be charged for their individual account. Any way to fix this and get a refund ...
Hey there,I want to subscribe for a family plan and add my son who is currently in the army(comes back home every other week).His official address is still our home.Is it possible to include him? Thanks in advance
PlanfamilyCountryFranceDevicehuaweiOperating Systemandroid Bonjour. J'avais un abonnement promotion de 6 mois chez mon fournisseur d'accès internet et téléphonie mobile BOUYGUES. A l'issue de cette offre promotionnelle, je suis passé sur un abonnemen...
PlanPremiumCountryCanadaDevice(iPhone)Operating System My Question or IssueCurrently I subscribe to the Premium Family Plan. I am the plan manager and my wife is a plan member. She just upgraded her phone, but if I try and get her account on the new ...
PlanPremium FamilyCountrySerbiaDeviceHuawei P40 ProOperating SystemAndroid 10 My Question or IssueI had installed spotify and pay for premium, used trial for one month and cancelled it one day before being charged again (yesterday). Today, I tried pu...
I have a premium account and I want to subscribe to a family account. When I select the family subscription in my account, I get an error message. Error message translation : Cannot modify the program. This could be because you are not eligible for t...
We are 5 in the Family plan, we can all see the Family mix playlist and manage the members, but 3 out of the 5 members can't join the family mix playlist, they are not given the option. How can I solve this issue?
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFamily PremiumCountryGermanyDeviceHonor 7x Operating SystemAndroid 9 My Question or IssueMy wife is trying to join my family pre...
PlanPremiumCountryUkraineDeviceIPhone SE 2020 My Question or IssueWho can see family members list
PlanPremium familyCountryAustraliaDeviceMintt y3Operating SystemAndroid My Question or IssueSince signing up to premium family only 1 of my previous playlists shows up when I want to add a song. They are all available when I want to listen to them. B...
My Issue: Hello there,So my issue is that I'm in a longer trip abroad (couple of months) and my family decided to update a family premium after I left. However, I already changed my country, and as a consecuense, I can't join my family premium. Does ...