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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hey! I have the family plan and have invited other family members. 3 of the 4 I've invited have worked. I'm having problems with my son being able to access it. It keeps saying you can't join your own plan. He's logging in with his email and password...
Hi - I paid for the Premium Family account this morning, but the account is not showing up as a Family account. The manage button is not present.
PlanFamily PremiumCountryUSADeviceiPhone XR, MacbookOperating SystemiOS 13, OSX Catalina My Question or IssueI have a Family plan and have set up multiple accounts within it. We use Sonos to stream music on speakers at home; I also listen on my Macbo...
My Question or IssueHelloI can’t add my daughter to my premium account have managed to add two other family members. She has a Spotify account so sending to correct email. When she clicks on email to accept she gets a message unable to join. Any help...
PlanPremium For FamilyCountryTurkeyDeviceXiaomi Mi MIX 2 Operating System(Android) My Question or IssueI am using Premium For Family plan with my family since a year. This month Spotify took 26.99₺ on 9th of March thats the original payment but Spoti...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have a Spotify family Premium account. All accounts are registered to either me or my kids....
My family members cant accept the invitation Ive sent to them they input the same address and everything and it still doesnt work this really makes think about changing to google music
Hi Community! I am trying to reach a solution where my children and I can all listen to our own music, on our own devices, at the same time. However:1. You can't listen to Spotify on more than one device, from the same account; and2. Children under t...
It's a year now since Spotify entered the Israeli market and still the Family Premium plan is not available to us. It is very hard and cost to manage music between parents and children.What is the real reason for this program block ?
My sister is listed as one of my family members on my premium family plan. But her app acts as if she's on a free account. All other family members have the features of a premium family account on their apps. I've tried removing and re-adding her to ...
PlanFreeCountryBrazilDeviceGalaxy J8Operating SystemAndroid My Question or IssueI went to renew my Family plan and I always fail to pay, I've tried 2 cards and I can't renew.I went to renew my Family plan and I always fail to pay, I've tried 2 cards ...
PlanFreeCountryIndiaDeviceGalaxy s9Operating SystemAndroid My Question or IssueI want to subscribe for premium family plan but the payment keeps failing and asks me to try again later. I have tried using another card but to no avail.
PlanPremium FamilyCountryDenmarkDevice(iPhone 8, Samsung Galaxy 7)Operating System(Windows 10,etc.) My Question or IssueWhenever my wife starts playing, my playing stops! If I restart, her device stops playing. We do have seperate accounts! Furthermo...
PlanoPremium PaísBrasil Sistema OperacionalWindows 10 Minha pergunta ou problemaEu uso o plano familiar e gostaria de uma forma fácil de localizar e seguir os membros do meu plano no aplicativo. Alguns membros até são mais fáceis de encontrar por con...
PlanPremiumCountryHong Kong Device(iPhone XR)Operating System(iOS 13.3.1) My family and I duplicated to start the family plan tdy and now I can’t confirm the address on the invitation link they sent...plz help thanks
Now that Spotify will be using GPS location to validate location will I run into problems since my 2 oldest just went back to college? Their permanent address is our home address. However, they live in the dorms on campus while school is in session.
Hello, I moved so I want to keep my account but just start my own family premium account. How does that work ? I just saw that I can switch to the normal premium, free oder student
I'm trying to add my little sister to our family plan. It says she is lives in another country, she has tried clearing cookies, cache, using a different browser, using the GPS to set the location, using manual entry but it won't allow the invite to g...
Hi I just got in to spotify family. But I used to listen a lot music with plan manager account. I want all the old statistics to this new account and play lists. Is this possible?
PlanPremium - 6 monthsCountryVietnam My Question or IssueI've recently subscribed Premium, been using for a few days. Payment was made thru an e-wallet in Vietnam. How can I upgrade to Premium for Family?