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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryUSDeviceTesla Model 3, Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue -This seems to be an old issue, which is disappointing. I've added another user to my Premium account and then they're randomly removed with th...
PremiumDevice not relevent My daughter and I live in the same house. We had a family account- now it appears we don't and she's lost access to all her playlists etc. We live in three countries throughout the year. I can have an account, I think, in a...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I have premium family account: currently resident in germany but I would like to change se...
PlanPremiumCountryAustraliaDevice Operating System My Question or IssueIs it possible to transfer from one Family Plan to another if you're not the lead on the account? What is the correct process to do this?
I currently have the student premium plan. I was able to get the Hulu/Showtime offer with my subscription. Recently my family has been wanting to start a Family Premium plan but I don’t want to lose my Hulu/Showtime offer. Will it rollover with my ac...
I had to pay for my spotify premium duo November 25th, but I'm having credit card issues. has been asked to update payment details, but declines all credit cards I place. both debit and credit. I am trying to switch to the premium family plan and is ...
PremiumQatariPhone 8 and Macbook Air 2018iOS 13, macOS Catalina Hi I was wondering if the premium for family plan is available in Qatar as I can only find options to purchase the individual.
Plan: PremiumCountry: Sweden I have a premium plan paid for 12 months (until end of Dec 2018) benefitting getting two months for free. How can start a family plan (add a family member to existing premium plan) without being subject to the 'normal' pr...
So I've just recently upgraded to premium family, and added my mum, I plan to add my girlfriend to my plan also. However I can't seem to work out how to see the different profiles, and how to share music between the family members. I've tried checkin...
PlanFamily PremiumCountryUSADeviceLaptopOperating SystemWindows10 My Question or IssueI was given a Spotify gift card as a gift. Why I can't I redeem a gift card onto my Family premium account
Acabei de pagar esse mês o meu Plano Familiar, mas quer descontinuar. Se eu cancelar hoje minhas músicas serão removidas (e os outros benefícios) agora ou somente na data de quando seria a próxima cobrança?
I encountered a bug that caused two of my devices to play music from the same Spotify account. There was a ad playing on my PC when I started playback on ps4 when the ad ended they both played instead of switching to ps4.
I just paid my Family Plan, but I want to discontinue. If I cancel today will my songs be removed now (and the other benefits) or only on the date when my next charge would be?
Hi, I've recently moved from Premiun to Family Plan and have the next question: Can I MOVE some playlist from my account (the main one) to my wife's or son's accounts? Not just share the playlists, but move them... Thanx!
PlanFamilyCountryBelgiumMy Question or IssueI recently created a Family group. Three of four family members had no trouble accepting the invitation, but when we click the accept button in the invite e-mail for the last account, the normal Spotify log...
PlanPremium FamilyCountryPhilippinesDeviceSamsung Galaxy Note 5Operating SystemAndroid 7 (Nougat) My Question or IssueI'm trying to invite my father to our Family Premium account. He's received the invite and is asked to provide an address. When we i...
PlanPremium familyCountrySweden My Question or Issue Hi! I've just noticed that I've been charged 169 sek instead 149 sek. I have check my e-mail but i can't find any information about it. I can't find any contact information on the website so I'll g...
PlanFamilyCountryNetherlandsDeviceLaptopOperating SystemWindows 10 My Question or IssueI dropped my family plan to change it to a family plan with KPN. KPN said it had to be done this way. After this change I needed to re-invite my family members aga...
PlanFree/PremiumCountry DeviceLenovo PCOperating SystemWindows7 My Question or Issue My husband sent the invitation for the family abo to my email-Adress. Is is the same adress I have conected to my Spotify account. I am not able to open the link. Th...
PlanPremium for FamilyCountryThe NetherlandsDeviceANY DEVICEOperating SystemWindows AND Android My Question or IssueHello and good evening. Some context before:I am a Premium user. I got my Premium account many years ago. I became Premium back in 200...