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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanPremiumCountryFranceDevice(iPhone X)Operating System(last iOS) My Question or IssueBonjour, Je suis tres dçu de spotify Famille !!! Le descrifit est erroné ou mensonger.il n'ya pas 6 comptes premium avec les memes fonctionnalités dans le compte f...
How can I take a playlist created before upgrading to Family and have a family user download this to their new family identity? Wife and I shared Premium. Too many playlists so we upgraded. Now I can see all the old playlists but she cant. I want to ...
Dear Mr/Ms, I was wondering what is your definition of residence since in some countries there are several: tax residence, "actual residence", domicile, etc... I am living with my girlfriend abroad, and both got a local resident permit with the same ...
My children's father and I are divorced.I pay for the 3 of them to be on my family spotify account but with the new changes, I am concerned that this will be curtailed as they are not at my adresss all the time (I am a shift worker so they are with t...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Good morning. I had to change my payment method due to a stolen CC. Now non of my family can...
PlanPremium FamilyNetherlands DeviceGoogle Home MiniPhilips Soundbar HTL5160 with Chromecast & SPotify Connect My Question or IssueWhen asking Google assistent on the GH Mini to play spotify on Philips Soundbar it says 'playing spotify on soundbar' ,...
Ciao, Attualmente ho un abbonamento premium for family con la mia famiglia da quasi un anno con cui mi trovo molto bene. Dovrò però andare all'estero per un lungo periodo (9 mesi). Potrò usufruire lo stesso dell'abbonamento premium per la durata del ...
PlanPremium Family CountryTurkey My Question or IssueAile üyelerim sürekli adres doğrulanamaması sebebiyle çıkarılıyor. Aylardır aynı sorun tekrar ediyor. Adres doğrulayabileceğim bir yöntem de görünmüyor. Bu durumdan bıktım. Bir an önce abimi de hes...
PlanSpotify FamilyCountryIndonesiaDevice(iPhone)Operating System(iOS 10) My Question or IssueBagaimana saya bisa tahu alamat yang saya masukkan ke dalam akun spotify saya? Karena saya tidak pernah merasa memasukkan alamat tempat tinggal, lalu saya me...
j'ai ajouter un membre de ma fammille a mon abonnement je peut voire que la demarche aboutie sur mon comptepour temps sur sont compte il reste toujour en abonement free merci d'avence pour vos reponse
Gostaria de ter a possibilidade de pagamento do plano familiar com o boleto bancário, pois o aceite do cartão pré pago do "MercadoPago" foi cancelado.PlanFamiliarBrasil
PlanStudent --> Family CountryUSADeviceMacbook ProOperating SystemiOS 10 My Question or IssueI am having trouble switching my account from a student subscription to a family plan. I was sent an invitation code in an email, have accepted the invitatio...
PlanPremiumCountryItaly My Question or IssueWhat happens if I've just renewed my Premium Student account and I want to switch to the Family one? Do I have to pay also for this month or my payment for Student Premium will be valid, so that I don't hav...
I’ve just upgraded from premium to family premium and sent an invitation to my daughter. She didn’t have an account previously (even a free one) and so the invitation takes her to a login page that she can’t login to. When we try her email address we...
I'm trying to invite my girlfriend who lives with me to my family plan. All the information is correct and she keeps getting an error about not being able to join. I even went as far as to create a whole other Spotify account and invited that one to ...
I understand that when I move I need to cancel my family premium and create a new account. How does it work for billing. I was just invoiced and I am concerned that if I cancel and recreate another account that I will end up paying twice in one month...
PlanPremium CountrySweden Device IOS iPhone 8(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can see the plan member in my account, but when the member logs in. The acco...
Hi there,I am on a premium account in South Africa.I am trying to convert to a Family sub. When I try to ádd family' it says; oops something went wrong. please try again.If I go the the help page it shows 404 not found. Please help?Laurence
I signed up for the family plan with the offer of a free google home Mini. Sounded great. That was until there was a problem redeeming the Google home Mini. For some reason my order with Google was cancelled. That's ok. Mistakes happen. So off I go a...
I have a problem with my spotify premium. I switch by a family to another (just becuse i moved in), but spotify send me an email that says "It was not possible to confirm your address, so we set your account in spotify free". What can i do?