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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanFamilyCountry GermanyDeviceDesktop, IphoneOperating SystemiOS, Win10
My Question or IssueSooo..My mates and I created a spotfiy family
account and now one of my flatmates and myself got kicked out of the
account and we dont know why. We live at t...
Plan Family Country Germany Device Desktop, Iphone Operating System iOS, Win10 My Question or Issue Sooo.. My mates and I created a spotfiy family account and now one of m...
PlanWill become premium next month, since I now have cancelled the
family premium.Country TurkeyDeviceSamsung Note 4Operating System My
Question or Issue I have had the spotify premium for seven months. Turns
out after the first three months, it was ...
Plan Will become premium next month, since I now have cancelled the family premium. Country Turkey Device Samsung Note 4 Operating System My Question or Issue &n...
Tenho uma conta premium familiar com uns amigos pois moramos em uma
república, e por isso dá certo para fazer a conta premium. Somos em 6,
no entanto dois deles não inseriram alguma informação correta e foram
removidos da conta premium.Tentei incluí-...
Tenho uma conta premium familiar com uns amigos pois moramos em uma república, e por isso dá certo para fazer a conta premium. Somos em 6, no entanto dois deles não inseriram alguma informação corret...
Hello there,I have got some problems from using spotify premium for
family. Last month, my family member and I started using spotify premium
for family. Some members used to live in different house so at first
they informed different addresses. After...
Hello there, I have got some problems from using spotify premium for family. Last month, my family member and I started using spotify premium for family. Some members used to live in different h...
We have a Family plan, and if I ask my Google Home to play something, it
plays on Alexa and/or phones that are linked to any given family account
member's device. If I want to listen to something, my son's phone will
start playing whateer I request. ...
We have a Family plan, and if I ask my Google Home to play something, it plays on Alexa and/or phones that are linked to any given family account member's device. If I want to listen to s...
PlanPremium / Family Country Brasil DeviceSamsung J5 & J5 Prime
Operating SystemAndroid 6 My Question or Issue Olá, gostaria de iniciar
meu plano familiar e convidar minha irmã que mora comigo. Porém as
informações sobre endereço não aparece no meu p...
Hello, I have a spotify account with Family Plan. This morning I had no
problem but one hour ago my profile was configured as a basic one. How
is it possible? How can I regain my Family Subscription Plan?
Thanks,Nico
Hello, I have a spotify account with Family Plan. This morning I had no problem but one hour ago my profile was configured as a basic one. How is it possible? How can I regain my Family S...
Hi,This is Komal. Though my order status says its delievered but I did
not receive it. I contacted all 3 i.e fedex, usps and google store. none
of them are helping.when I contacted google store, they said to contact
spotify and see if you can provide...
Hi, This is Komal. Though my order status says its delievered but I did not receive it. I contacted all 3 i.e fedex, usps and google store. none of them are helping. when I contacted google s...
PlanCurrently Free (Previously Premium and Family)Country
PhilippinesDeviceLaptop, Smartphone Operating SystemWindows 10, Android
Oreo My Question or Issue 12 months ago, I was currently enrolled in a
Premium Subscription when my family decided to cr...
Plan Currently Free (Previously Premium and Family) Country Philippines Device Laptop, Smartphone Operating System Windows 10, Android Oreo My Question or I...
PlanPremiumCountry Czech republicDevice(iPhone 8, Samsung Galaxy 8,
iphone 6s)Operating System(iOS 10, Android Oreo) My Question or Issue
Hey! I have spotify family for three months. Always seven days before
pay send me and my family spotify an email...
Plan Premium Country Czech republic Device (iPhone 8, Samsung Galaxy 8, iphone 6s) Operating System (iOS 10, Android Oreo) My Question or Issue Hey! I have spotify family...
uk...family plan premium...I have took out the family plan so that th
members of the family at home can have their own playlists etc...Turns
out that because Amazon only allow two different echo devices to be
classed as a household, the family plan c...
uk...family plan premium... I have took out the family plan so that th members of the family at home can have their own playlists etc... Turns out that because Amazon only allow two different e...
I have a family account using my details with my son signed in using the
family account under his details , he has just got a Google mini which
we are trying to connect to Spotify . When signing in do we use my
master account or his details that he u...
I have a family account using my details with my son signed in using the family account under his details , he has just got a Google mini which we are trying to connect to Spotify . When signing in d...
PlanFamily PremiumCountryUSA My Question or Issue My parents gifted all
of my siblings and our families with Spotify Premium Family so we could
receive the free Google Home Mini. Everywhere you look online it says
the deal is until the end of Decembe...
Plan Family Premium Country USA My Question or Issue My parents gifted all of my siblings and our families with Spotify Premium Family so we could receive the f...
Hi, I currently have my own Premium for Family plan. I wanted to join
another Premium for Family plan. I read the section, What happens if I
already have an account? Under the Preimum for Family page and it
pointed that I just simply need to just acc...
Hi, I currently have my own Premium for Family plan. I wanted to join another Premium for Family plan. I read the section, What happens if I already have an account? Under the Preimum for Family p...
PlanFree/Premium - FamilyCountry Philippines Devices(iPhone X, iPhone 5,
Windows 10, iPad 2)Operating Systems(iOS 10, Android Oreo, Windows
10,etc.) My Question or Issue Unable to join this Family plan. Try again
by clicking the ACCEPT INVITE button ...
Plan Free/Premium - Family Country Philippines Devices (iPhone X, iPhone 5, Windows 10, iPad 2) Operating Systems (iOS 10, Android Oreo, Windows 10,etc.) My Q...
PlanPremium for familyCountry CanadaDeviceIphoneOperating System(iOS 10,
Android Oreo, Windows 10,etc.) My Question or Issue I would like to know
why Spotify kicked all my family members off my plan. Just because we
have different last names?? How di...
Plan Premium for family Country Canada Device Iphone Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I would like to know w...
PlanPremiumCountry USADeviceGalileo ProOperating SystemAndroid OS My
Question or IssueI originally had a premium account under my name that I
shared with my boyfriend, I upgraded to premium for family so we could
have separate accounts. The account I...
...upgraded to premium for family so we could have separate accounts. The account I have now is linked to his Facebook and has all of his music. So my question is, how can I set up an account for him u...
PlanPremiumCountryFrance My Question or IssueBonjour,Je possède un
compte premium standard et souhaite le remplacer par un abonnement
famille. Une personne possédant un abonnement étudiant doit-elle d'abord
résilier son abonnement pour rejoindre l'ab...
Plan Premium Country France My Question or Issue Bonjour, Je possède un compte premium standard et souhaite le remplacer par un abonnement famille. Une personne possédant un abo...