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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I used to live in Thailand with a premium family plan with my family. Now i live in the US, but they wouldn't let me log in if i didn't change to USA region. I change it, and now i can't use my premium.
PlanPremiumCountryAustralia My Question or IssueMy Dad had his profile attached to my family account but it somehow got deleted when he went overseas. Is there a way to get it attached again to the Family Account?
How do I set up to play different songs simultaneously on three different Google Nest devices at home using my Family Premium Account?
I live with my family in australia and we have a family plan. I have been travelling in the US for the past three or four months and have had no problems with spotify, but I quite literally flew back into the country TODAY and it’s kicked me from the...
I have a Premium Individual subscription but my dad has upgraded his subscription to Family and I have joined his subscription. Do I need to cancel my subscription or does Spotify do that automatically? I've tried canceling it but since I'm now a mem...
Quiero que el plan familiar se pueda abonar por 12 meses
Even after adding the member to family plan, their account is still visible as a free account. Premium features are not activated. We even removed the account and re-added them to the family plan, but it is still not updated. Kindly guide on how to p...
Hello, today I got kicked out of my Family Subscription while going on a walk (in the morning it still worked). I tried to rejoin with the link from my mother and it constantly says Im in an other country, which in fact I'm not, lol. The address is c...
I have made the payment but it is not still reflected in my Spotify account
Payment card expired. Plan was canceled. Resubscribed. One member can't log in with their existing account through the invite sent. Please help. I have logged out. logged in. resent invite. can't figure it out. can't access my playlists.
My daughter was kicked out of the family plan with no apparent warning. She still lives at the same address as all of our family members. Possibly this happened because I was away for a week abroad.This also happened a few months ago with my son and ...
My children and I moved house where the main account holder is my husband. He sent the invite to the three of us. My invite link worked, but neither of my children could join. You could easily check the previous address my children and I shared and t...
My husband is trying to join my family plan, it is telling him he is in the wrong country. But we are using the same address
PlanPremium FamilyCountrySweden DeviceiPhone 8Operating SystemiOS 16.7.2 My Question or IssueWe have been trying to add out two younger sons to our Premium Family account with no success. We follow the procedure by sending a link by the owner of the ...
PlanPremium FamilyCountryUk DeviceiPhone 15 My Question or IssueI’ve just transferred to a new phone and I can’t download any songs to my new phone. I reformatted my old phone so there are no new phones on my plan. Any ideas ? Thanks
Hi. Please help me. I have sent a invite to my sister to join as a member to my family plan in spotify. Even though I have input same address as mine and change her country setimting to her account she still cannot join to the member. My country is P...
Premium Family, I am the account owner, 3 members.Last week, one member was dropped accidentially (by system?).No Error message on client side, just the information that this account is currently "spotify free" or no membership recognized.Well, that ...
I had a duo plan with my wife. Now my sister is moving in with us so we tried to join her plan. She changed the address to the address that we live in but I cannot join the family plan.
I am the plan manager for the family account and am trying to add my sisters. They live at the same address I do, but when they click the link and log in, there is no option to confirm the address and the message returned is:You can’t join this planW...
I cannot add my brother to my family access account, we stay in the same area and not far from address in Spotify. We are currently try to do it in another country. My brother enters address exactly how it is in my account. Could you please send all ...