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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I already tried the solutions such as logging out, changing passwords
but I still cant use my premium account even though it was charged. I
have to log in my payment details again. I dont wanna be charged twice.
PLEASE FIX THIS.
I already tried the solutions such as logging out, changing passwords but I still cant use my premium account even though it was charged. I have to log in my payment details again. I dont wanna be ch...
PlanFamilyCountry CanadaDevicePC/AndroidOperating SystemWindows 10/Pie
My Question or IssueRidiculous question, but save for just waiting it
out is there a way to say no to a family plan invite? Person emailing me
to join there plan is someone I want...
Plan Family Country Canada Device PC/Android Operating System Windows 10/Pie My Question or Issue Ridiculous question, but save for just waiting it out is there a way t...
Hello. I have already bought my monthly subscription for *snip* but my
account does not recognized it. I see that there is a problem. Also my
monthly subsription expire in 12/03/2018. Could you please help me?
Hello. I have already bought my monthly subscription for *snip* but my account does not recognized it. I see that there is a problem. Also my monthly subsription expire in 12/03/2018. Could you pleas...
I used to use spotify family, and i was the admin. Well, i didnt entry
any kind of street number. I registered with my street name, ZIP code...
Now, i cant add my family member! Because of street number. We haven't
street number, only a street name w...
I used to use spotify family, and i was the admin. Well, i didnt entry any kind of street number. I registered with my street name, ZIP code... Now, i cant add my family member! Because of street n...
Hi! My family has a family subscription, but two of the family members
don't recieve the invite. I've tried resending it several times, and
removing them from the subscription and add them again, but they just
don't recieve the invitation. HELP!
Hi! My family has a family subscription, but two of the family members don't recieve the invite. I've tried resending it several times, and removing them from the subscription and add them a...
Meto la dirección que mi padre puso cuando creó la cuenta familiar y me
da error, no me permite incluirme en el plan familiar a pesar de vivir
en la misma dirección , por qué?
Meto la dirección que mi padre puso cuando creó la cuenta familiar y me da error, no me permite incluirme en el plan familiar a pesar de vivir en la misma dirección , por qué?
Family PlanPremiumCanada iPhone, iPads I have been a premium subscriber
for a number of years. Within the last couple of years I switched to the
family plan and added my 2 kids and wife. For some reason all of their
playlists have been removed and it...
Family Plan Premium Canada iPhone, iPads I have been a premium subscriber for a number of years. Within the last couple of years I switched to the family plan and added my 2 k...
Eu tenho o spotify premium há anos. Dai hoje de manhã, eu estava usando
ele, de boas. E agora de noite quando entrei no app, ele estava como
free (do nada, mesmo). Não me mandaram e-mail avisando que fosse
"expirar" e eu tivesse que botar as minhas i...
Eu tenho o spotify premium há anos. Dai hoje de manhã, eu estava usando ele, de boas. E agora de noite quando entrei no app, ele estava como free (do nada, mesmo). Não me mandaram e-mail avis...
Bonjour, J'ai voulu souscrire l'abonnement premium étudiant, j'ai donc
fait valider mon statut d'étudiant mais au moment de rentrer les codes
bancaires, je suis revenue à la page d'accueil. Depuis, quand j'essaye
de m'abonner à premium, un message me...
Bonjour, J'ai voulu souscrire l'abonnement premium étudiant, j'ai donc fait valider mon statut d'étudiant mais au moment de rentrer les codes bancaires, je suis revenue à la pa...
1 yıl boyunca spotify öğrenci indiriminden faydalandım ama geçen ay kart
limiti yetersiz olduğu için premium hesabım iptal oldu. Şimdi tekrar
sportify öğrenci indirimli premiuma geçmek istiyorum fakat öğrenci
teklifi sayfasında öğrenci indirimimin ku...
1 yıl boyunca spotify öğrenci indiriminden faydalandım ama geçen ay kart limiti yetersiz olduğu için premium hesabım iptal oldu. Şimdi tekrar sportify öğrenci indirimli premiuma geçmek istiyoru...
I subscribed to Family Premium on my phone (Android) through the browser
(Chrome) and it worked, I got the confirmation emails and could even
invite my family but I wasn't asked for an address.
I subscribed to Family Premium on my phone (Android) through the browser (Chrome) and it worked, I got the confirmation emails and could even invite my family but I wasn't asked for an address.
I was using family account at Turkey and recently moved to US. Now I
wanna change my country settings and subscribe for student account. I've
read the article about changing countries and it says :Cancel your
subscription.Wait until your account reve...
I was using family account at Turkey and recently moved to US. Now I wanna change my country settings and subscribe for student account. I've read the article about changing countries and it s...
PlanPremium for FamilyCountry NorwayDevicePCOperating SystemWindows 10
My Question or Issue I have had a Premium for Family subscription since
around the time it was made available. I have 3 other family members
connected to my family plan. But since...
Plan Premium for Family Country Norway Device PC Operating System Windows 10 My Question or Issue I have had a Premium for Family subscription since around the time it w...
PlanPremium FamilyCountry Australia DeviceiPhone X, iPhone 6Operating
SystemiOS My Question or IssueI bought a new phone and passed my old
phone to my partner. Since then, when I use Spotify I receive the
message “You are listening on XXX iPhone”, wi...
Plan Premium Family Country Australia Device iPhone X, iPhone 6 Operating System iOS My Question or Issue I bought a new phone and passed my old phone to my partner.&n...
I have family premium. I sent my son an invite via email to join my
plan. He received it clicked on it but it didn't give him premium
access. I've been trying to resend a new invite and he is not receiving
anything. I've tried about 10 times.
I have family premium. I sent my son an invite via email to join my plan. He received it clicked on it but it didn't give him premium access. I've been trying to resend a new invite and he is n...
Hi! I purchased a premium for family subscription and invited my dad,
aunt and sister. The invitations worked no problem for my aunt and
sister but refuses to work for my dad. We've already tried sending the
invite to different emails, using the Rede...
Hi! I purchased a premium for family subscription and invited my dad, aunt and sister. The invitations worked no problem for my aunt and sister but refuses to work for my dad. W...
Hi there, I have just signed up to Spotify Family and have sent invites
to family members. The premium accounts are working fine for me and my
family. However, the issue I have is that I inadvertantly typed in a
family members name as the owner name ...
Hi there, I have just signed up to Spotify Family and have sent invites to family members. The premium accounts are working fine for me and my family. However, the issue I h...
Hello people, I changed my plan from Premium to Family Premium. But when
someone listens music on spotify my last listened song changes everytime
(its not changing in the meantime) and their search also shows on my
search area. Because of that my wee...
Hello people, I changed my plan from Premium to Family Premium. But when someone listens music on spotify my last listened song changes everytime (its not changing in the meantime) and t...