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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 174648 Views
  • 32 replies
  • 9 likes
  • 174648 Views
  • 32 replies
  • 9 likes

Solved!! Can I swap to Premium for Family if i'm travelling?

Plan Premium(family) Country currently finland usually germany My Question or Issue Currently I am using spotify premium. I am consindering switching to Premium for Family, so that my family can also listen to Spotify. Since I am currently away for a...

  • Newbie
  •   Plan Premium(family) Country   currently finland usually germany   My Question or Issue Currently I am using spotify premium.    I am c...
  • Bittencourt
  • Spotify Star
  • 2730 Views
  • 5 replies
  • 0 likes
  • 2730 Views
  • 5 replies
  • 0 likes

Family premium plan

hello,registered last week for the family premium plan and have sent my invites to my family- they are having commercial interruptions during songs, limited skips etc. I’ve logged out and back in again, even uninvited them and re invited them and no ...

  • Newbie
  • hello, registered last week for the family premium plan and have sent my invites to my family- they are having commercial interruptions during songs, limited skips etc. I’ve logged out and back in a...
  • Jose_M
  • Spotify Star
  • 533 Views
  • 3 replies
  • 1 likes
  • 533 Views
  • 3 replies
  • 1 likes

Solved!! Family members do not receive the invite by email

I sent an invite to two of my family members and none of them recieved any invite. We tried to resend, and then cancel and send again, but neither of it worked. No email recieved in gmail. What do sugest is the solution?:)PlanPremiumCountry NorwayDev...

  • Casual Listener
  • I sent an invite to two of my family members and none of them recieved any invite. We tried to resend, and then cancel and send again, but neither of it worked. No email recieved in gmail. What do s...
  • Billy-J
  • Spotify Star
  • 1405 Views
  • 3 replies
  • 0 likes
  • 1405 Views
  • 3 replies
  • 0 likes

Solved!! Can people in a Premium for Family plan view each other's accounts/activity?

PlanPremium for FamilyCountryCanada My Question or Issue Can people on a Premium for Family plan view each other's activity? I'm currently on one which I'm not the one paying for and I'd prefer to keep all of my activity private.

  • Newbie
  •   Plan Premium for Family Country Canada   My Question or Issue   Can people on a Premium for Family plan view each other's activity? I'm currently on one which I'm not t...
  • Jose_M
  • Spotify Star
  • 31142 Views
  • 1 replies
  • 0 likes
  • 31142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple family premium invites

PlanPremiumCountryAustralia My Question or Issue Hello,I'm a longtime Spotify user and recently found out about Premium Family so I have set up an account for my family members. The problem arose when my Mum tried to accept my invite, as it turns out...

  • Newbie
  • Plan Premium Country Australia   My Question or Issue  Hello, I'm a longtime Spotify user and recently found out about Premium Family so I have set up an account for my family m...
  • musicgirls
  • Music Fan
  • 410 Views
  • 2 replies
  • 0 likes
  • 410 Views
  • 2 replies
  • 0 likes

Problemas com plano familiar

Tenho uma conta premium e estou mudando para um plano familiar. Mandei convite para meus familiares, mas eles não estão conseguindo mudar. Pra mim aparece como membros "ativos" mas pra eles ainda aparece como "free".Ja cancelei e mandei convite novam...

  • Newbie
  • Tenho uma conta premium e estou mudando para um plano familiar. Mandei convite para meus familiares, mas eles não estão conseguindo mudar. Pra mim aparece como membros "ativos" mas pra eles ainda apa...
  • Bittencourt
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

[DE] Familien Account

Hi, ich hab eine Adresse eingegeben, an die ich mich nicht mehr erinnere.Jetzt haben meine Familienmitglieder eine Mail erhalten, dass die Adresse nicht passt und der Account innerhalb von 7 Tagen auf Free gesetzt wird, wenn wir das nicht anpassen. W...

  • Regular
  •   Hi,   ich hab eine Adresse eingegeben, an die ich mich nicht mehr erinnere. Jetzt haben meine Familienmitglieder eine Mail erhalten, dass die Adresse nicht passt und der Account inner...
  • LeoRager
  • Community Legend
  • 702 Views
  • 3 replies
  • 0 likes
  • family adresse
  • 702 Views
  • 3 replies
  • 0 likes

Why cant use explore option in my family premium account?

PlanFaniky premium My Question or Issue Why I cant use the explore option in my family premium plan?

  • Newbie
  • Plan Faniky premium     My Question or Issue  Why I cant use the explore option in my family premium plan?
  • LeoRager
  • Community Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Re-registration with the same credit card

HeyI also asked the question in the accounting forum. I ask you here just to be sure.I wanted to change my username and realized I could only do so by deleting my account and creating a new account under the name I want.I have a premium account. my q...

  • Casual Listener
  •    Hey I also asked the question in the accounting forum. I ask you here just to be sure. I wanted to change my username and realized I could only do so by deleting my account and creati...
  • Billy-J
  • Spotify Star
  • 854 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 854 Views
  • 1 replies
  • 0 likes

i have a premium account with spotify under 1 emai and somehow created family with a different email

i have a premium subscription under 1 email and when I upgraded to family premium subscription I did this under a different email account, therefore I am being charged twice in the month for my spotify. I would like to cancel my family subscription a...

  • Newbie
  • i have a premium subscription under 1 email and when I upgraded to family premium subscription I did this under a different email account, therefore I am being charged twice in the month for my s...
  • Bittencourt
  • Spotify Star
  • 532 Views
  • 1 replies
  • 0 likes
  • 532 Views
  • 1 replies
  • 0 likes

Superuser Contribution correo erroneo en plan familiar

PlanFree/PremiumCountry BarcelonaDeviceiPhone Operating System My Question or Issue Estoy en una plan familiar. Al renovar el contrato, di una dirección de correo diferente por error y ahora no puedo acceder al Premium. Como puedo cambiar la direcció...

  • Newbie
  • Plan Free/Premium Country  Barcelona Device iPhone  Operating System   My Question or Issue  Estoy en una plan familiar. Al renovar el contrato, di una dirección de corre...
  • osornios
  • Spotify Star
  • 537 Views
  • 2 replies
  • 0 likes
  • 537 Views
  • 2 replies
  • 0 likes

Solved!! I was removed from SF and I was a founder

PlanFamily PremiumCountry SlovakiaDeviceiPhone 7+Operating SystemiOS 11.4.1 My Question or Issue Hello I had Spotify family and I was removed from thereI was a founderMe and 5 others don’t have premium, but why ?Why we were removed from this ?I have ...

  • Casual Listener
  • Plan Family Premium Country  Slovakia Device iPhone 7+ Operating System iOS 11.4.1   My Question or Issue  Hello I had Spotify family and I was removed from there I was a f...
  • Jose_M
  • Spotify Star
  • 585 Views
  • 3 replies
  • 0 likes
  • 585 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium uyelik

3 ay önce Spotify kullanmaya başladığımda Premium aile üyeliği yaptırmıştım fakat ilk 3 ay ücretsiz olduğunu sonradan fark ettim ve şuan üyeliğim bitti. 1 aylık ücretini ödediğim üyeliğin boşa gittiğini ve şuan kullanılması gerektiğini düşünüyorum. K...

  • Newbie
  • 3 ay önce Spotify kullanmaya başladığımda Premium aile üyeliği yaptırmıştım fakat ilk 3 ay ücretsiz olduğunu sonradan fark ettim ve şuan üyeliğim bitti. 1 aylık ücretini ödediğim üyeliğin boşa gittiğ...
  • Katerina
  • Spotify Legend
  • 665 Views
  • 1 replies
  • 0 likes
  • Premium
  • 665 Views
  • 1 replies
  • 0 likes

Superuser Contribution cobro doble

el día 21 se me hizo un cobro doble, espero que ese dinero me sea devuelto, estoy en plan filiar hace más de 6 meses y la verdad no es justo que hagan eso con nuestro dinero.

  • Newbie
  • el día 21 se me hizo un cobro doble, espero que ese dinero me sea devuelto, estoy en plan filiar hace más de 6 meses y la verdad no es justo que hagan eso con nuestro dinero.
  • Katerina
  • Spotify Legend
  • 655 Views
  • 1 replies
  • 0 likes
  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgrade from premium to family

Hi, I would like to upgrade my account to a family premium plan. I have already been billed for this month an am afraid of being charged again full price if I upgrade. Is there anyway to roll the accounts into each other and just be charged the diffe...

  • Newbie
  • Hi,   I would like to upgrade my account to a family premium plan. I have already been billed for this month an am afraid of being charged again full price if I upgrade. Is there anyway to r...
  • Katerina
  • Spotify Legend
  • 1012 Views
  • 2 replies
  • 0 likes
  • 1012 Views
  • 2 replies
  • 0 likes

SPOTIFY ADDRESS

**bleep** **bleep** I SUBSCRIBED TO A FAMILY ACCOUNT BUT THEN I FORGOT THE ADDRESS THAT I ENTER SO THEN I INVITE MY FRIEND THE HE ENTER HE'S ADDRESS AND THE SPOTIFY KEEPS TELLING HIM THAT WE NEED TO HAVE A MATCHED ADDRESS wth?!?!?!?! THEN SPOTIFY WON...

  • Newbie
  • **bleep** **bleep** I SUBSCRIBED TO A FAMILY ACCOUNT BUT THEN I FORGOT THE ADDRESS THAT I ENTER SO THEN I INVITE MY FRIEND THE HE ENTER HE'S ADDRESS AND THE SPOTIFY KEEPS TELLING HIM THAT WE NEED T...
  • Billy-J
  • Spotify Star
  • 733 Views
  • 3 replies
  • 0 likes
  • Address matter
  • 733 Views
  • 3 replies
  • 0 likes

How do I switch between family plans?

My Question or IssueI had this family plan with my roommates then I asked my admin to remove me from the plan and I moved back to my home. Now I want to join my real family's family plan but I couldn't so as my brother. Does anyone knows why ?PlanFre...

  • Newbie
  • My Question or Issue I had this family plan with my roommates then I asked my admin to remove me from the plan and I moved back to my home. Now I want to join my real family's family plan but I c...
  • Jose_M
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • Family Plan
  • 355 Views
  • 1 replies
  • 0 likes

Submit not working for family plan

Hi I've tried to get the family plan to work but it the submit button won't work the payment is up to date and payed up but still nothing can anyone help

  • Newbie
  • Hi I've tried to get the family plan to work but it the submit button won't work the payment is up to date and payed up but still nothing can anyone help       
  • Billy-J
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Family Invite Link Doesn't Work

Hello! I already have a pre existing account, with premium, and my cousin invited me to join her family plan. We live in the same house and all the requirements are met, but when I click on the link in the email invite that she sent me, it doesn't co...

  • Casual Listener
  •   Hello! I already have a pre existing account, with premium, and my cousin invited me to join her family plan. We live in the same house and all the requirements are met, but when I click on t...
  • Jose_M
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't add account with family subscription

Hi, I have subscribed spotify family last january. Only 2 accounts have been created,one for me and one for my elder daughter. I have been trying to add an account yesterday for my second daughter. Then she receives the invitation and clicks on it, t...

  • Casual Listener
  •     Hi, I have subscribed spotify family last january. Only 2 accounts have been created, one for me and one for my elder daughter. I have been trying to add an account yesterday for m...
  • TomLegend
  • Spotify Legend
  • 571 Views
  • 5 replies
  • 1 likes
  • 571 Views
  • 5 replies
  • 1 likes