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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I can not accept family premium invite on my sons wifi only iPad.
My wife and children were all connected to my family account. My wife missed the verify address deadline, and now she is no longer able to join my account eventhough I've sent multiple new invitations.An error message turns out saying address is inco...
Ive been using spotify family for a time, today I was auto removed from the plan, invited again and selected my adress, but i get rejected saying that I have to be on the same adress. I live in the same house as everyone, using the same internet.
Signed up for Family plan and no one is getting the emails. Looked up other ways, and someone said give them the code manually. How would I find this or get this to work?
Can please somebody help me, i have Spotify premium for family but its the second time that stops working as premium and returns to be a free account.. is working just fine on my computer but not on my cellphone. What can i do to solve this?
ich probiere mich jetzt schon seit 1 stunde ca wieder anzumelden als premium. Das ganze kam so instande das ich aufeinmal auf free spotiy heruntergestuft wurde und mein vater mir eine neue email geschickt hat mit einem neuen premium familien zugang, ...
Currently, I am paying for Premium, but I want to switch to the family plan. Can I just switch mid-month or wait till it rolls out? What is the best way to do this? Thanks.. Ralph
Hi, I have an issue while trying to invite a member of my family to my account. I only have two people on my account currently, and I don’t have any idea why is this happening. I don’t know where I can take a look to the Information I provided when I...
I've upgraded to famil from premium. How do I know it's set up correctly please as it looks as if my wife now has her own account. Is this right and it there anyway to confirm it's connected to our family premium account please?
I used to have Spotify Premium. Everyone at home made their own playlists in my account. Recently we changed to Family and now everyone wants to move his/her own playlist from my account to their own. Sharing may be an option but they can't put new m...
My father bought a family subscription and today me and my mother got kicked out of the spotify family. We all live in the same house and we all entered the same address.
Plese help me. We have the same address but spotify keeps taking me out from the family plan
Hello Spotify!I just purchased a Family Premium Plan but I wasn't aware that I can't change my address. I was for one year in the US and was using the spotify family plan with my hostfamily. Now I want to have a plan with my family in Germany but I d...
Hey guys, I have bought spotify family and have problems setting it up for our children.It was no problem for my wife (I sent her the email and she can use it now). Our children are too young to have their own email adress so I´m struggling here. I u...
Good evening. I have booked the family subscription and registered my wife. The whole thing worked for a week, then my wife was put back on spotify free. We live in the same household and have the same address. I tried to repeat the process several t...
I am trying to find out why my boyfriend and I are not able to use Spotify at the same time. I have a premium account and being charged for a premium account. And yes we do live in the same house like the rules state. Also, I feel that customers shou...
Hello, I'm having some issues with the family invites. I invited other members but 2 of them, when they had to input their name, surname and address, they inserted my name and not theirs. Now in my family members menu, I have 2 members with my name.C...
Hola!! Actualmente tengo el plan premium individual y quiero pasarme al Familiar. Mi duda es ¿tengo que dar de baja mi plan y luego activar el otro? Gracias por la ayuda!!!
Hi, I and my brothers have just signed up for the Spotify family premium on Monday and today I noticed they've been kicked off and was told their address can't be verified. Do we have to physically leave together at the same property to have the fami...
Hi Spotify, My flat mates and I, acquired the Family Premium account a month ago, everything was working and we felt very satisfied with the purchase. However We've just recently checked our accounts, and out of nowhere, without any notification you'...