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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
I keep trying to add my wife to my spotify account. I have premium for
family. She goes to the email, clicks the accept invite link. Then she
click on redeem and code are invalid. Ive resent the code. But it dosent
woork.
I keep trying to add my wife to my spotify account. I have premium for family. She goes to the email, clicks the accept invite link. Then she click on redeem and&n...
Hello everyone, Actually, I have a premium account with the student
offer. My parents are currently taking the family offer.So, I want to
change from student offer to familly offer but I want to keep all my
playlists, saved songs and suscribtions. Wh...
Hello everyone, Actually, I have a premium account with the student offer. My parents are currently taking the family offer. So, I want to change from student offer to familly offer but I...
Bonjour, Depuis ce matin j'essaye de m'abonner a spotify, je suis
etudiant donc je choisis le forfait etudiant. Le probleme est qu'au
moment de verifier la carte bancaire un message d'erreur m'indique que
"Le paiement est impossible". J'ai essaye l'a...
Bonjour, Depuis ce matin j'essaye de m'abonner a spotify, je suis etudiant donc je choisis le forfait etudiant. Le probleme est qu'au moment de verifier la carte bancaire un message d'erreur...
I already have a spotify premium account. Now my family has set up a
family premium subscription. How can I cancel my own premium
subscription and join the family plan without losing any of my playlists
and downloaded music etc.? Do i cancel my exist...
I already have a spotify premium account. Now my family has set up a family premium subscription. How can I cancel my own premium subscription and join the family plan without losing any of my p...
I've got Family Premium spotify then sent invitations to my sisters and
mother, but everytime one of my sisters tries to confirm her identity it
goes wrong. I wanna know how can I fix this, I think it's the error
number 3 that doesn't allow her to en...
I've got Family Premium spotify then sent invitations to my sisters and mother, but everytime one of my sisters tries to confirm her identity it goes wrong. I wanna know how can I fix this, I...
Can my daughter use my family membership (with a Canadian
Addess/Account) if she is away studying in the USA ? She is back here in
Canada in the summer and other holiday periods. Thanks,Gordon
Can my daughter use my family membership (with a Canadian Addess/Account) if she is away studying in the USA ? She is back here in Canada in the summer and other holiday periods. Thanks, Gordon
Hi there,I was charged for premium until the 16th of next month (Jan)
but I joined family plan today (30th). What happens to the rest of the
17 days that I already paid for?
Hi there, I was charged for premium until the 16th of next month (Jan) but I joined family plan today (30th). What happens to the rest of the 17 days that I already paid for?
Despues de tener un tiempo el Plan Premium yo solo decidi pasar toda la
familia al Plan Familiar. El problema es que todos han podido entrar
menos yo. Sigo accediendo al free, pero cuando utilizo el enlace de
Aceptar Invitacion pongo todos los datos ...
Despues de tener un tiempo el Plan Premium yo solo decidi pasar toda la familia al Plan Familiar. El problema es que todos han podido entrar menos yo. Sigo accediendo al free, pero cuando utilizo el ...
Ik heb een vraag. Ik wil spotify premium voor mijzelf aanmaken. Maar
mijn zusje wil het ook graag. Nu wil zei alleen even afwachten of haar
contract word verlengd. Kan ik nu voor mijzelf afsluiten en bijv over
een week of twee weken een familly met h...
Ik heb een vraag. Ik wil spotify premium voor mijzelf aanmaken. Maar mijn zusje wil het ook graag. Nu wil zei alleen even afwachten of haar contract word verlengd. Kan ik nu voor mijzelf afsluiten en...
Had to renew my Spotify account since my old CC stopped being accepted
by your service.After the renewal, it asked me to create the family
again. I sent the invites but they can't join. Every time we try, the
service returns an error 600.The only thi...
Had to renew my Spotify account since my old CC stopped being accepted by your service. After the renewal, it asked me to create the family again. I sent the invites but they can't join. E...
Hola, bueno he tenido el siguiente incoveniente, tengo un plan familiar
en el cual a uno de los miembros de plan lo ha retirado de este mismo,
no se por que motivo, y entonces cuando intento proceder a añadirlo
nuevamente desde el panel de me sale el...
Hola, bueno he tenido el siguiente incoveniente, tengo un plan familiar en el cual a uno de los miembros de plan lo ha retirado de este mismo, no se por que motivo, y entonces cuando intento proceder...
Hola!Estoy teniendo problemas para administrar las cuentas del Plan
Familiar, porque quiero invitar a una persona, pero cada vez que entro
en la pagina para administrar las cuentas, me sale en blanco.Gracias!
Hola! Estoy teniendo problemas para administrar las cuentas del Plan Familiar, porque quiero invitar a una persona, pero cada vez que entro en la pagina para administrar las cuentas, me sale en blan...
I read on premium for family condition, that all members have to be from
one household. I wanna buy premium for family for my sons, but im
divorced and I dont live with my sons in one household all the time.its
stil possible get this service?
I read on premium for family condition, that all members have to be from one household. I wanna buy premium for family for my sons, but im divorced and I dont live with my sons in one household all t...
So the Premium for Family plan is pretty clear about "members have to
reside at your address." My kids officially *do* live at my address -
drivers license and voter registration are proof, and they do receive
mail at our address. But: they have temp...
So the Premium for Family plan is pretty clear about "members have to reside at your address." My kids officially *do* live at my address - drivers license and voter registration are proof, and t...