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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hi,my boyfriends child cant join our family account he created. She
lives with us part time and lives with her mother part time. Will this
cause problem. She do live with us so I dont see the problem. I have
tried remove her and send invite again but...
Hi, my boyfriends child cant join our family account he created. She lives with us part time and lives with her mother part time. Will this cause problem. She do live with us so I dont see t...
Hello,I shared a family account with a friend living with us. He moved
out so I removed him from my account and he deleted his spotify account.
Now he moved back with us. Can I re-invite him and share my account with
him again?Greetings Denise
Hello, I shared a family account with a friend living with us. He moved out so I removed him from my account and he deleted his spotify account. Now he moved back with us. Can I re-invite him and s...
I'm from Argentina, on vacation in the US where I downloaded Spotify and
my family is trying to add me to the premium family plan but I recently
changed the country to US and now I can't change it back to Argentina.
I'm from Argentina, on vacation in the US where I downloaded Spotify and my family is trying to add me to the premium family plan but I recently changed the country to US and now I can't change it b...
Hi, I have been using family premium membership with my brother. Spotify
just kicked me out from the membership without any warning or reason.
(the other family members still use the premium) and when my brother
sends me a new invitation. After I ent...
Hi, I have been using family premium membership with my brother. Spotify just kicked me out from the membership without any warning or reason. (the other family members still use the p...
Hello,I have a prepaid premium account. Now i want to upgrade it to a
family account. Is it possible or i have to wait till the end of my
premium account?Br,
Hello, I have a prepaid premium account. Now i want to upgrade it to a family account. Is it possible or i have to wait till the end of my premium account? Br,
Hi, all, I have a somewhat complex question about Premium for Family. My
account is registered in Germany because of a German credit card, but I
am currently residing in South Africa with my family members and want to
invite them to a family plan – h...
Hi, all, I have a somewhat complex question about Premium for Family. My account is registered in Germany because of a German credit card, but I am currently residing in South A...
I had a premium account, and upgraded to family. Invited tree persons,
but what to do next? The persons got an email witha a code, but do they
have to create their own account, and then use the code? Or what to do?
They have created playlists in my a...
I had a premium account, and upgraded to family. Invited tree persons, but what to do next? The persons got an email witha a code, but do they have to create their own account, and then use the c...
Hi, when I click on the link to accept the invitation, the spotify page
opens and it has the menu down the left, but the rest of the page is
black and the code isn't prefilling anywhere. When I click on redeem at
the bottom of the menu and enter the ...
Hi, when I click on the link to accept the invitation, the spotify page opens and it has the menu down the left, but the rest of the page is black and the code isn't prefilling anywhere. When I...
Bonjour, comme beaucoup, je souhaite inviter mon petit frere.Il recoit
bien l'email mais ensuite erreur.Je ne trouve aucune reponseMerci a
tousCORDIALEMENTThierry
Bonjour, comme beaucoup, je souhaite inviter mon petit frere. Il recoit bien l'email mais ensuite erreur. Je ne trouve aucune reponse Merci a tous CORDIALEMENT Thierry
Buenas, saludos a todos.... anoche me suscribi como premium familiar,
invite a 2 de mis hijos, ahora no me permite invitar a otro.Yo no figuro
como premium en la pagina web pero si en la aplicacion! Que debo hacer?
Buenas, saludos a todos.... anoche me suscribi como premium familiar, invite a 2 de mis hijos, ahora no me permite invitar a otro. Yo no figuro como premium en la pagina web pero si en la aplicacion...
Tenho um plano familia e dois membros foram excluidos e não conseguem
confirmar que moram no mesmo endereço, como mudei de endereço faz alguns
meses não lembro qual endereço que cadastrei minha conta(principal),
aparece meu cep 27937-560(atual endere...
Tenho um plano familia e dois membros foram excluidos e não conseguem confirmar que moram no mesmo endereço, como mudei de endereço faz alguns meses não lembro qual endereço que cadastrei minha conta...
Ik heb een uitnodigingcode ontvangen voor Premium for Family.Ga naar
deze pagina om in te loggen ....Wat moet ik dan doen?Kan nergens de
activatiecode invoeren ook niet op de App?Alvast bedankt,Orlando
Ik heb een uitnodigingcode ontvangen voor Premium for Family. Ga naar deze pagina om in te loggen .... Wat moet ik dan doen? Kan nergens de activatiecode invoeren ook niet op de App? A...
Aynı adreste oturduğum ailemi, aile üyeliğime alamıyorum. adresin ana
hesap ile uyuşmadığını söyleyen bir uyarı veriyor. ancak bu kullanıcıyı
daha öncesinde aile üyeliğine dahil etmiştim, ödeme de bir problem
olduğundan üyeliğim düşmüüş ve tüm aile ü...
Aynı adreste oturduğum ailemi, aile üyeliğime alamıyorum. adresin ana hesap ile uyuşmadığını söyleyen bir uyarı veriyor. ancak bu kullanıcıyı daha öncesinde aile üyeliğine dahil etmiştim, ödeme de bi...
Sou o adm de um plano familiar e estao removendo pessoas que moram
comigo por causa do endereco. Ja vi em outros topicos aqui que pedem pra
entrar em contato com o suporte pela pagina do Facebook ou pelo Twitter
pra resolver o problema (que usabilida...
Sou o adm de um plano familiar e estao removendo pessoas que moram comigo por causa do endereco. Ja vi em outros topicos aqui que pedem pra entrar em contato com o suporte pela pagina do Facebook ou ...
HiI have just suscribed a Family account and I can't find any link to
invite my family members in the family file.Could you please tell me how
to solve it ?Thank you by advanceBest regardsStephane
Hi I have just suscribed a Family account and I can't find any link to invite my family members in the family file. Could you please tell me how to solve it ? Thank you by advance Best regards S...
No puedo agregar a mis familiares, les pide mi direccion y cuando
escriben la direccion, les marca error. ¿Existe algun telefono de
atencion a clientes o soporte tecnico?
No puedo agregar a mis familiares, les pide mi direccion y cuando escriben la direccion, les marca error. ¿Existe algun telefono de atencion a clientes o soporte tecnico?