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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 171177 Views
  • 32 replies
  • 9 likes
  • 171177 Views
  • 32 replies
  • 9 likes

Was part of a familiar account, payed to a Fam. account by myself and it is like I'm the old holder

To whom is responding,I was part of one family account (let's say it was of John) of John.. I ended up having troubles w my account and I wasn't able to verify it. So, after about 4 months, I just had the Spotify Free. Today I signed an whole new Spo...

  • Casual Listener
  • To whom is responding, I was part of one family account (let's say it was of John) of John.. I ended up having troubles w my account and I wasn't able to verify it. So, after about 4 months, I j...
  • 160 Views
  • 0 replies
  • 0 likes
  • 160 Views
  • 0 replies
  • 0 likes

Superuser Contribution Family removed from Premium

I had my family removed from the Familiar Premium due to a address problem.Even with the address fixed, they can´t be back to the family plan.Is it possible to havem them back to family premium ? ThanksRose

  • Visitor
  • I had my family removed from the Familiar Premium due to a address problem. Even with the address fixed, they can´t be back to the family plan. Is it possible to havem them back to family p...
  • MonicaM_Bogota
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Contrate un plan familiar premium el mes pasado, pero mi intención es estar usandolo con mi familia por todo un año. Acaba de terminar el primer mes de contratación y a toda mi familia la regreso a la cuenta free, entonces mi pregunta es: ¿Tengo que ...

  • Newbie
  • Contrate un plan familiar premium el mes pasado, pero mi intención es estar usandolo con mi familia por todo un año. Acaba de terminar el primer mes de contratación y a toda mi familia la regreso a l...
  • MonicaM_Bogota
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email is not see in the perfil

My family add the same name for all, but i dont deleted any family because i dont know what is the correct. I dont see the email in the perfil

  • Newbie
  • My family add the same name for all, but i dont deleted any family because i dont know what is the correct. I dont see the email in the perfil
  • MonicaM_Bogota
  • Roadie
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family premium

Sent my wife and kids invites to family premium, the kids activated fine but my wife’s invite after clicking link and signing in her account is just normal with no premium activated tried resending several times to no avail and tried copying the invi...

  • Newbie
  • Sent my wife and kids invites to family premium, the kids activated fine but my wife’s invite after clicking link and signing in her account is just normal with no premium activated tried resending s...
  • MonicaM_Bogota
  • Roadie
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

I have been added to the family plan by my email address but it isn't allowing me to join

I was added by my dad to the family plan a couple months ago through my email address. When I went to my emails and clicked on the "accept Invitation" I created an account but it then said I was unable to join the family plan. Not really sure what to...

  • Newbie
  • I was added by my dad to the family plan a couple months ago through my email address. When I went to my emails and clicked on the "accept Invitation" I created an account but it then said I was u...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Superuser Contribution how to add family members to spotify family premium acount?

Hi, I have an acount and I registered several persons in my family in same adress. I sent out invitations but I had to send them all to my same email since my kids do not have one ones yet. I logged in via link in invitation emial and tried to log in...

  • Newbie
  • Hi,   I have an acount and I registered several persons in my family in same adress. I sent out invitations but I had to send them all to my same email since my kids do not have one ones yet....
  • riandryson
  • Newbie
  • 358 Views
  • 2 replies
  • 0 likes
  • 358 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cant Listen on More Than 1 Phone at Time

Upgraded to spotify for family a while ago, however still only one person is able to listen at a time. I thought with family spotify you multiple people were able to listen to their music at once. Any help would be much appreciated.

  • Newbie
  • Upgraded to spotify for family a while ago, however still only one person is able to listen at a time. I thought with family spotify you multiple people were able to listen to their music at once. A...
  • MonicaM_Bogota
  • Roadie
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium account help

Não consigo inserir o meu filho em minha conta Premium. Ele já fazia parte da conta e utilizava o Spotify normalmente, porém, hoje (29/10/17) recebeu uma mensagem que ele havia sido rebaixado para a categoria Free. Tentei acrescentá-lo novamente, mas...

  • Newbie
  • Não consigo inserir o meu filho em minha conta Premium. Ele já fazia parte da conta e utilizava o Spotify normalmente, porém, hoje (29/10/17) recebeu uma mensagem que ele havia sido rebaixado para a ...
  • MonicaM_Bogota
  • Roadie
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log on my family plan because we can't match de Zipcodes

Does anyone know how to fix this issue?My wife has the Family subscription, but her zipcode option is blocked.When she invites me to join, our zipcodes don't match.How can we solve that?

  • Newbie
  • Does anyone know how to fix this issue? My wife has the Family subscription, but her zipcode option is blocked. When she invites me to join, our zipcodes don't match. How can we solve that?
  • MonicaM_Bogota
  • Roadie
  • 222 Views
  • 1 replies
  • 1 likes
  • 222 Views
  • 1 replies
  • 1 likes

Superuser Contribution Quiero cambiar de plan e incluir a mi familia

Hola!Tengo cuenta premium pero ahora quisiera migrar a plan familiar para incluir a mis sobrinos.Cómo le hago?

  • Newbie
  • Hola! Tengo cuenta premium pero ahora quisiera migrar a plan familiar para incluir a mis sobrinos. Cómo le hago?
  • MonicaM_Bogota
  • Roadie
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium: Passcode for the invited users?

I've upgraded from Premium to Premium Family today. After i've send the invitations to my family, nobody got a code. If you press the button accept invitation, there appears just the email address but no code. Can someone tell me what to do? Thanks

  • Newbie
  • I've upgraded from Premium to Premium Family today. After i've send the invitations to my family, nobody got a code. If you press the button accept invitation, there appears just the email address b...
  • soccerfan1120
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • 279 Views
  • 2 replies
  • 0 likes

Remove a credit card - Upgrade to Family plan

Hello, I need your help please! I was a Premium member of Spotify. I joined one of my Family member and we took the Premium for Family Plan.. I cannot remove my credit card and Spotify continue to charge our 2 credit cards each month since the last 3...

  • Newbie
  • Hello,  I need your help please! 🙂 I was a Premium member of Spotify. I joined one of my Family member and we took the Premium for Family Plan.. I cannot remove my credit card and Spotify c...
  • 276 Views
  • 0 replies
  • 0 likes
  • 276 Views
  • 0 replies
  • 0 likes

3 - Oups ! Une erreur s'est produite. Réessayez plus tard. - since 2 weeks!

Every time I try and accept the invitation for Family get same error message (in french or english). been trying for two weeks now.Any ideas?

  • Newbie
  • Every time I try and accept the invitation for Family get same error message (in french or english).  been trying for two weeks now. Any ideas?
  • witoldt4
  • Newbie
  • 834 Views
  • 1 replies
  • 0 likes
  • 834 Views
  • 1 replies
  • 0 likes

Öğrenci indirimi ödemesi için paramı çekti fakat premium vermedi

Öğrenci indirimi için 6.99TL değerinde ücret çekildi fakat premium yükseltmesi hala hesabıma gelmedi gerekenin yapılmasını istiyorum.

  • Casual Listener
  • Öğrenci indirimi için 6.99TL değerinde ücret çekildi fakat premium yükseltmesi hala hesabıma gelmedi gerekenin yapılmasını istiyorum.
  • keremino303
  • Casual Listener
  • 472 Views
  • 1 replies
  • 0 likes
  • 472 Views
  • 1 replies
  • 0 likes

Redeeming Spotify premium

Hi,I am currently abroad as I work overseas quite a lot. I am currently on Spotify premium and I have just agreed to be a part of my fiance's family subscription. I live with him normally however I am currenty staying abroad. How can I redeem my Spot...

  • Newbie
  • Hi, I am currently abroad as I work overseas quite a lot. I am currently on Spotify premium and I have just agreed to be a part of my fiance's family subscription. I live with him normally however I...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

LIVING AT THE SAME ADRESS BUT CAN'T USE FAMILY SUBSCRIPTION

Hello community, Me and my older brother both are living at the same adress also working at the same adress as well.. He bought Family subscription and sent me an invite to subscribe it.. But regrettably whatever I do, I could not sign up to family m...

  • Casual Listener
  • Hello community,   Me and my older brother both are living at the same adress also working at the same adress as well.. He bought Family subscription and sent me an invite to subscribe it.. B...
  • bazaryan
  • Casual Listener
  • 1387 Views
  • 3 replies
  • 3 likes
  • come on spotify you are bigger than this..
    ip adress
    not working
    Subscription
  • 1387 Views
  • 3 replies
  • 3 likes

Superuser Contribution Problemas con Plan Familiar Premium

Buenas,Intento añadir algunos miembros al plan familiar, indicandole exactamente la misma dirección que yo añadí. Esto me ha funcionado para algunos miembros pero para otros, cuando intentamos validar la subscripción, el sistema reporta un error y no...

  • Casual Listener
  • Buenas, Intento añadir algunos miembros al plan familiar, indicandole exactamente la misma dirección que yo añadí. Esto me ha funcionado para algunos miembros pero para otros, cuando intentamos...
  • user-removed
  • Not applicable
  • 358 Views
  • 2 replies
  • 0 likes
  • 358 Views
  • 2 replies
  • 0 likes

Accept invitation

Hello, I received the mail to accept the family invitation but if I click on it I get a black screen and I can not accept anything now.What is the problem?

  • Newbie
  • Hello,    I received the mail to accept the family invitation but if I click on it I get a black screen and I can not accept anything now. What is the problem?  
  • Mcfish69
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

Superuser Contribution Premium Family adding members

I bought the premium family and followed the instructions to add members and the box that I should see "invite member" is a blank white box. I cancelled the subscription and then purchased it again. That did not solve it. I looked in my email to see ...

  • Newbie
  • I bought the premium family and followed the instructions to add members and the box that I should see "invite member" is a blank white box.  I cancelled the subscription and then purchased i...
  • MonicaM_Bogota
  • Roadie
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes