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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Meine Kinder haben eine email erhalten, dass sie ihre Adresse verifizieren sollen. Nun haben sie es nicht gemacht und sie sind komplett aus dem Plan rausgeflogen. Wenn ich sie nun neu einlade, müssen sie ihre adresse angeben, Sobald dieses gemacht wu...
Hi, a couple of weeks ago I upgraded to Family. Invitations are sent and are accepted but I am still stopped by my daughter's laptop. Where can I see which family members that are actually included? I only see that I have sent them invites.ThanksTell...
I attempted to upgrade my premium account to family account to add my family. When yhey hits the confirmation link and code in email and uses the autopopulated code, we get error. on their phones and computers!?Can`t do anything !!!Contact me a.s.a.p...
Spoiler (Highlight to read) Hola tengo una consulta, tenia una cuenta Premium pero luego mi hermana compró un paquete familiar y me dio una cuenta, quería saber si la cuenta premium que tenía se eliminó y ya no me cobrarán de mi tarjeta o tengo que c...
Hola necesito urgente ayuda, el dia viernes 13 de octubre me llego una notificacion que mi pago de mi cuenta plan familiar no se habia cobrado, en cuestion de minutos recibo una alerta en la cual aparece que se realizo un cobro de 149 a nombre de spo...
Spotify asked all family memebers to confirm the adress. Despite all confirmed and we all live under the same roof, Spotify excluded all family members from the account. They said, they could not confirm the adress, which is a real joke. I could not ...
Where do I go to put in my invite code? I was invited to family premium but when I press accept invite it brings me to a page with one thing on it:/
My husband recently signed up for the family plan. He's tried to invite me 6 or so times, but I never receive the email. All of the emails are correct, and he is sending invitation to the email address associated with my Spotify account. Any suggesti...
Kunnen we met mensen in hetzelfde appartementsgebouw Spotify for family nemen? We hebben hetzelfde huisnummer, enkel busnummer verschilt. Kunnen we elk op onze account tegelijk online luisteren zonder dat de één moet stoppen omdat de ander online is?
Hi, I subscribed to the family plan last month, everything works fine until last week. Members of Mine received address confirmation email and asking for the post code of the address. One week after that, they were all removed and became free user. N...
I signed up for Premium for Family, but my family can't set their accounts up. The "Accept Invitation" link opens a normal Spotify login page with Facebook or email/ password options, not the page with the pre-filled token and a "Redeem" button as de...
I invite my family. He tries to redeem the code, but the program said that the code is incorrect. What should I do in this case?
I just signed up for premium for family, but my family doesn't receive the email to join?
Hello there.In our family we've had some difficulties receiving the invitation emails, so we've tried cancelling and resending the invitations a couple of times. One time I accidentally write hotmail.com instead of hotmail.dk (which is the correct em...
Todas as pessoas que moram na minha casa foram retirados do meu plano mesmo com o endereço idêntico. Entrei em contato no Facebook e não obtive resposta. Não consigo nem olhar o cep cadastrado pra ver se tem algum erro. Desejo explicações
My child does not have an own emailadres or facebook page. How can i log her in our family account? Cause now i signed her up with mine but she cant sign up on her own cause spotify said this email allready excist. (I don want her to get her own mail...
Hi. I've been searching and reading Q&A here in Spotify Community. I've subscribed in Premium for Family a month ago, and there aren't any problems. I've paid using PayMaya so the same time I started the subscription, the fee was already deducted. 1 ...
Karttan para çekildi fakat dosya ekleyemedigim için sayfayı kapatmak zorunda kaldım. Lütfen yardım edin.
Hallo, nach der Umstellung auf Spotify Premium Family wurde bei einem Mitglied meiner Familie nochmal eine Monatsrate des normalen Premium Tarifs abgebucht, obwohl der Account auf den Family Account umgestellt wurde. Hat noch jemand das Problem?
Retiraram nada menos que minha esposa do plano familiar alegando nao conseguir veirifcar o endereço!? De que forma voces fizeram isso? Moramos juntos e no mesmo lugar a 3 anos!!!