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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 165058 Views
  • 32 replies
  • 9 likes
  • 165058 Views
  • 32 replies
  • 9 likes

ERR_UNKNOWN_URL_SCHEME?

Yo tenía contratado el Plan Familiar pero después saco a dos familiares dejándo solo a 1 quise meterlos y me marcaba error.. Di de baja la suscripción y ayer la volví a contratar y solo dejo entrar a un familiar a los demás les manda que no pudieron ...

  • Casual Listener
  • Yo tenía contratado el Plan Familiar pero después saco a dos familiares dejándo solo a 1 quise meterlos y me marcaba error.. Di de baja la suscripción y ayer la volví a contratar y solo dejo entrar a...
  • OptimuzKrice
  • Roadie
  • 2311 Views
  • 1 replies
  • 0 likes
  • 2311 Views
  • 1 replies
  • 0 likes

Premium Family

Familienmitglied ist eingeloggt, bekommt auch Premium Family Status angezeigt, hat aber trotzdem nur Spotify Free Funktionalität. Was muss man machen?

  • Newbie
  • Familienmitglied ist eingeloggt, bekommt auch Premium Family Status angezeigt, hat aber trotzdem nur Spotify Free Funktionalität. Was muss man machen?
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Unable to use Spotify Family

HELP!!!I recently upgraded my Premium subscription to family. However, when anyone I invite tries to use the account they get an error (when entering the invite code)"We couldn't add you to Premium for Family as your account needs to be based in the ...

  • Newbie
  • HELP!!! I recently upgraded my Premium subscription to family. However, when anyone I invite tries to use the account they get an error (when entering the invite code) "We couldn't add you to P...
  • Tom
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema al verifficar dirección

Buenas noches. Tengo y pago un plan familiar, mi esposa era parte de ese plan, sin embargo en días recientes ya no aparecía y cuando intento agregarla siempre me dice que no se puede validar la dirección. No creo que la solución sea crear una nueva c...

  • Newbie
  • Buenas noches. Tengo y pago un plan familiar, mi esposa era parte de ese plan, sin embargo en días recientes ya no aparecía y cuando intento agregarla siempre me dice que no se puede validar la direc...
  • ZullyB
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Spotify aile paketini iptal etmek

Ne kadar araştırsam da denesemde aile paketini iptal edemiyorum yardım edin üyelik kısmından etmem gerekirken bu hatayı alıyorum

  • Newbie
  • Ne kadar araştırsam da denesemde aile paketini iptal edemiyorum yardım edin üyelik kısmından etmem gerekirken bu hatayı alıyorum
  • 558 Views
  • 0 replies
  • 0 likes
  • 558 Views
  • 0 replies
  • 0 likes

play on two different devices

I have upgraded my account from premium to family as my son and I always play music.Whenever I am listen to music and my son plays on his phone it stops playing on my device. Please help thanks.

  • Newbie
  • I have upgraded my account from premium to family as my son and I always play music. Whenever I am listen to music and my son plays on his phone it stops playing on my device. Please help thanks.
  • OptimuzKrice
  • Roadie
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Premium Family availability by country

Hello I am trying out Spotify and looks great. I am wondering how I can use it with my family to make it our main music source, but it seems that Family plans are not available in Japan. What about France? We spend much of the time there, and I have ...

  • Casual Listener
  • Hello   I am trying out Spotify and looks great. I am wondering how I can use it with my family to make it our main music source, but it seems that Family plans are not available in Japan. &n...
  • user-removed
  • Not applicable
  • 3469 Views
  • 4 replies
  • 0 likes
  • 3469 Views
  • 4 replies
  • 0 likes

Problemas para assinar o plano familiar

Preciso de ajuda urgente. Cancelei minha assinatura premium pra migrar pra família e agora não consigo . Aparece sempre uma mensagem como esta: Parece que o seu cartão ou forma de pagamento está num dia ruim. Não se preocupe que nada foi cobrado. Ten...

  • Newbie
  • Preciso de ajuda urgente. Cancelei minha assinatura premium pra migrar pra família e agora não consigo . Aparece sempre uma mensagem como esta:   Parece que o seu cartão ou forma de pagam...
  • Bittencourt
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • 376 Views
  • 1 replies
  • 0 likes

Family Premium (ADDITIONAL CHARGES)

I have 2 spotify accounts. I only use one, and have been paying for this one account for over 2 years. Approximately 10 months ago my family decided to get the Family Plan on Spotify and added my account to it. I cancelled my active account before I ...

  • Casual Listener
  • I have 2 spotify accounts. I only use one, and have been paying for this one account for over 2 years. Approximately 10 months ago my family decided to get the Family Plan on Spotify and added my a...
  • OptimuzKrice
  • Roadie
  • 319 Views
  • 3 replies
  • 0 likes
  • 319 Views
  • 3 replies
  • 0 likes

Cerré por accidente la página donde se cargan archivos para validar Premium Universitario

Accedí a premium para universitarios, escribí el número de mi tarjeta y la aceptaron (aunque decía que aún no se hacen cargos), después de poner mi institución apareció que podía subir archivos sobre mi historial académico, etc, para facilitar mi val...

  • Newbie
  • Accedí a premium para universitarios, escribí el número de mi tarjeta y la aceptaron (aunque decía que aún no se hacen cargos), después de poner mi institución apareció que podía subir archivos sobre...
  • OptimuzKrice
  • Roadie
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Uno de los miembros de mi Spotify Family no tiene premium

Uno de los miembros de mi spotify family aparece como activo en la lista de familia, pero su cuenta no aparece premium. Ayuda.

  • Newbie
  • Uno de los miembros de mi spotify family aparece como activo en la lista de familia, pero su cuenta no aparece premium. Ayuda.
  • OptimuzKrice
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Error al agregar a un familiar

Pedí códigos para agregar a un familiar sin necesitarlos, era como para ver cómo se hacía y ahora ese espacio está ocupado por nadie. Que puedo hacer?

  • Newbie
  • Pedí códigos para agregar a un familiar sin necesitarlos, era como para ver cómo se hacía y ahora ese espacio está ocupado por nadie. Que puedo hacer?
  • osornios
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

Eliminar cuenta

Hola a todos, quisiera saber como puedo hacer para crear una nueva cuenta con el mismo correo con el cual tengo vinculada otra cuenta??, lo que me sucede es que no se que dirección coloque para un plan familiar y no puedo agregar a mi familia a dicho...

  • Newbie
  • Hola a todos, quisiera saber como puedo hacer para crear una nueva cuenta con el mismo correo con el cual tengo vinculada otra cuenta??, lo que me sucede es que no se que dirección coloque para un pl...
  • osornios
  • Spotify Star
  • 3475 Views
  • 1 replies
  • 0 likes
  • 3475 Views
  • 1 replies
  • 0 likes

cuenta familiar

tengo la membresia de spootify premium familiar sin embargo no vivo todo el mes en la misma casa que mi familia y ellos no pueden accesar a la cuenta que puedo hacer?

  • Newbie
  • tengo la membresia de spootify premium familiar sin embargo no vivo todo el mes en la misma casa que mi familia y ellos no pueden accesar a la cuenta que puedo hacer?  
  • osornios
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Spotify family keeps repeatedly asking for address verification every month!

Keep getting emails from Spotify wanting to verify address, this time I put my address in and it converted me to a free account keeps saying we can't verify. It's the same address, can someone from staff please message me so you can verify my address...

  • Newbie
  • Keep getting emails from Spotify wanting to verify address, this time I put my address in and it converted me to a free account keeps saying we can't verify. It's the same address, can someone from s...
  • Robert_W
  • Community Legend
  • 1024 Views
  • 1 replies
  • 1 likes
  • 1024 Views
  • 1 replies
  • 1 likes

Quiero compartir mi musica con familia

Quiero convertir mi cuenta premium a una familiar pero que todos tengan acceso a mi música (es por esta razon por la que nos estamos cambiando a cuenta familiar, pues todos han contribuido a crear esta biblioteca) se puede?

  • Newbie
  • Quiero convertir mi cuenta premium a una familiar pero que todos tengan acceso a mi música (es por esta razon por la que nos estamos cambiando a cuenta familiar, pues todos han contribuido a crear es...
  • OptimuzKrice
  • Roadie
  • 5771 Views
  • 1 replies
  • 0 likes
  • 5771 Views
  • 1 replies
  • 0 likes

Spotify ödeme sorunu

Kartıma baktığımda ücretin kesildiği görülüyor ama premium üyelik gelmiyor nasıl düzelticem öğrenci premiumu

  • Newbie
  • Kartıma baktığımda ücretin kesildiği görülüyor ama premium üyelik gelmiyor nasıl düzelticem öğrenci premiumu
  • 138 Views
  • 0 replies
  • 0 likes
  • 138 Views
  • 0 replies
  • 0 likes

premium for family use

on the premium for family, can we all be listening to music at the same time?

  • Newbie
  • on the premium for family, can we all be listening to music at the same time?
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Tenho o plano e minha irmã não consegue acessar!

Tenho o plano família desse novembro de 2016 e nunca havia tido problemas até que meu cartão foi clonado e tive de atualizar os dados de pagamento. Depois disso minha irmã mais nova não consegue acessar de jeito nenhum apesar de estarmos lado a lado ...

  • Newbie
  • Tenho o plano família desse novembro de 2016 e nunca havia tido problemas até que meu cartão foi clonado e tive de atualizar os dados de pagamento. Depois disso minha irmã mais nova não consegue aces...
  • Bittencourt
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes