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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 165009 Views
  • 32 replies
  • 9 likes
  • 165009 Views
  • 32 replies
  • 9 likes

Family at same address cannot join with link

I have a premium subscription and i send the link to my son and it keeps giving me errors, saying the address doesn't match.

  • Casual Listener
  • I have a premium subscription and i send the link to my son and it keeps giving me errors, saying the address doesn't match.
  • JASONJONES414
  • Casual Listener
  • 328 Views
  • 2 replies
  • 0 likes
  • 328 Views
  • 2 replies
  • 0 likes

Solved!! Sign my family in my Family Premium

Hi, folks. I need some help here. I just made the Family Premium account and my family receives the invitatio, but they're not allowed to sign in. We get a yellow message saying that can't prove that we live in the same address. But we live! Could an...

  • Newbie
  • Hi, folks.   I need some help here. I just made the Family Premium account and my family receives the invitatio, but they're not allowed to sign in. We get a yellow message saying that can't p...
  • Hubo
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 401 Views
  • 1 replies
  • 0 likes

Spotify family abonnement shuffle

Ik heb een spotify familie abonnement en heb mijn dochter uitgenodigd maar zij kan alleen maar shuffle.hoe los ik dit op

  • Newbie
  • Ik heb een spotify familie abonnement en heb mijn dochter uitgenodigd maar zij kan alleen maar shuffle.hoe los ik dit op
  • Hubo
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Verifiquei minha conta familiar mas mesmo assim foi cancelada

Olá, fazia parte de uma conta familiar no spotify, quando recebi um email para verificar se moro no mesmo endereço, uma semana após enviar meu CEP chegou outro email dizendo que nao foi possível confirmar minha conta. Gostaria de receber maiores expl...

  • Casual Listener
  • Olá, fazia parte de uma conta familiar no spotify, quando recebi um email para verificar se moro no mesmo endereço, uma semana após enviar meu CEP chegou outro email dizendo que nao foi possível conf...
  • Phstella
  • Casual Listener
  • 1163 Views
  • 2 replies
  • 0 likes
  • Familiar
    Family Plan
    Premium
    Verificaton
    verificação
  • 1163 Views
  • 2 replies
  • 0 likes

Premium for family not allowing me to add member

I have recently tried to add my daughter to my premium for family account, I have invited her, but when she clicks on the link she is toldSorry! You're already a member of this (or another) Family plan. Please click below to switch to the account tha...

  • Music Fan
  • I have recently tried to add my daughter to my premium for family account, I have invited her, but when she clicks on the link she is told Sorry! You're already a member of this (or another) Family...
  • ant0n1
  • Roadie
  • 347 Views
  • 1 replies
  • 0 likes
  • 347 Views
  • 1 replies
  • 0 likes

Spotify Universitário

Descontaram do meu cartão o valor do Spotify universitário, mas não consigo acessar!!! Ao tentar baixar a música aparece para que eu compre o premium, como faço para usar? Deseperada.

  • Visitor
  • Descontaram do meu cartão o valor do Spotify universitário, mas não consigo acessar!!! Ao tentar baixar a música aparece para que eu compre o premium, como faço para usar? Deseperada.
  • Bittencourt
  • Spotify Star
  • 522 Views
  • 6 replies
  • 0 likes
  • 522 Views
  • 6 replies
  • 0 likes

Premium cancelled and money was pulled again

Hello. On the end of year 2016 was premium for 0.99€ for 3 months. After this time I cancelled my premium account and I also received email about it. Then on 4/23/2017 was pulled 8,99€ from my bank account. For what? Thank for positive answer.

  • Casual Listener
  • Hello. On the end of year 2016 was premium for 0.99€ for 3 months. After this time I cancelled my premium account and I also received email about it. Then on 4/23/2017 was pulled 8,99€ from my b...
  • adam_vww
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • 203 Views
  • 2 replies
  • 0 likes

Premiu Familia

Bom dia ! Bom eu sou novo pelo plano Premium Familiar ontem 08/05/2017 virou o mês o pagamento foi efetuado com sucesso, só que tirando isso deu algum problema sumiram os meus convidados todo mês tenho que mandar os convites ou não precisa ? ontem su...

  • Newbie
  • Bom dia ! Bom eu sou novo pelo plano Premium Familiar ontem 08/05/2017 virou o mês o pagamento foi efetuado com sucesso, só que tirando isso deu algum problema sumiram os meus convidados todo mês ten...
  • Bittencourt
  • Spotify Star
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Plano Premium familiar

Hello, I have the family premium plan, but members of my family can not use the plan because spotify removes them, saying that they do not live in the same address as me ..... being the user is my sister. How to solve this? Is the second time it occu...

  • Newbie
  • Hello,  I have the family premium plan, but members of my family can not use the plan because spotify removes them, saying that they do not live in the same address as me ..... being the user i...
  • Bittencourt
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Premium Family Account issue

Hey Everyone,My Girlfriend and I share a Premium Family account but we've been running into an issue lately; we can' listen to music at the same time. I already made sure she was on the account and we both logged-off/on to rule out connection issues....

  • Newbie
  • Hey Everyone, My Girlfriend and I share a Premium Family account but we've been running into an issue lately; we can' listen to music at the same time. I already made sure she was on the account a...
  • Robert_W
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Öğrenci indirimi aldım ama hala premium değilim

Odemem alınmış gözüküyor ancak hala öğrenci premiumuna geçemedim. Odemem bankadan bekleyenler kısmında görünüyor. Bu sorunu nasıl düzeltebilirim!!?

  • Newbie
  • Odemem alınmış gözüküyor ancak hala öğrenci premiumuna geçemedim. Odemem bankadan bekleyenler kısmında görünüyor. Bu sorunu nasıl düzeltebilirim!!?
  • 207 Views
  • 0 replies
  • 1 likes
  • 207 Views
  • 0 replies
  • 1 likes

Uyeligimi tekrar aktif hale getirememem

Uyeligim durduruldu devam ettirmek icin odeme bilgilerini giriyorum ancak kabul etmiyor

  • Newbie
  • Uyeligim durduruldu devam ettirmek icin odeme bilgilerini giriyorum ancak kabul etmiyor
  • user-removed
  • Not applicable
  • 327 Views
  • 1 replies
  • 0 likes
  • 327 Views
  • 1 replies
  • 0 likes

living on the border, use Spotify in two countries?

Hello, I'm trying to get a Premium Account, but it doesn't work since I have a German credit card and my Laptop's IP address is somehow Austrian. I'm living on the austrian side of the border, crossing it several times a day, e.g. to get to universit...

  • Visitor
  • Hello,   I'm trying to get a Premium Account, but it doesn't work since I have a German credit card and my Laptop's IP address is somehow Austrian. I'm living on the austrian side of the borde...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Superuser Contribution Problema com o Plano Familiar

OlaTenho um plano familia a quase um ano, esses dias meu irmão e minha mulher foram descadastrados e todos os endereço possiveis que temos da como não correto. Sendo que nem para mim apresenda o numero de cadastro do meu CEP. Gostaria de arrumar muit...

  • Newbie
  •   Ola Tenho um plano familia a quase um ano, esses dias meu irmão e minha mulher foram descadastrados e todos os endereço possiveis que temos da como não correto. Sendo que nem para mim aprese...
  • Bittencourt
  • Spotify Star
  • 271 Views
  • 2 replies
  • 0 likes
  • 271 Views
  • 2 replies
  • 0 likes

Posso ter o Desconto Universitário, tento uma conta Premium Familiar ?

Olá Boa tarde, eu possou uma conta Premium Familiar e gostaria de saber se posso ter o Desconto Universitario na mesma

  • Newbie
  • Olá Boa tarde, eu possou uma conta Premium Familiar e gostaria de saber se posso ter o Desconto Universitario na mesma 
  • Bittencourt
  • Spotify Star
  • 1459 Views
  • 3 replies
  • 1 likes
  • 1459 Views
  • 3 replies
  • 1 likes

family premium account

Hallo, sinds vorig jaar hebben wij een family premium account. Nu wil ik mijn man uitnodigen om een eigen account aan te maken, maar bij mijn account staat alleen premium. Vorig jaar heb ik mijn zoon wel kunnen uitnodigen. Wat kan het probleem zijn? ...

  • Newbie
  • Hallo, sinds vorig jaar hebben wij een family premium account. Nu wil ik mijn man uitnodigen om een eigen account aan te maken, maar bij mijn account staat alleen premium. Vorig jaar heb ik mijn z...
  • Arno4
  • Casual Listener
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Solved!! Spotify family doesnt work.

I'm trying to invite a person who lives with me, but the system tell me that it is impossible to verify if the person lives with me. It is the same postal code. How does spotify perform that verification?What can I do to make this work?

  • Casual Listener
  • I'm trying to invite a person who lives with me, but the system tell me that it is impossible to verify if the person lives with me. It is the same postal code.  How does spotify perform that v...
  • osornios
  • Spotify Star
  • 1330 Views
  • 7 replies
  • 0 likes
  • 1330 Views
  • 7 replies
  • 0 likes

Superuser Contribution Problemas con Dirección y Facebook enlazados

Saludos Socios de Spotify El problema que presento el día de hoy es por un problema de dirección como muchos otros anteriores a mi en Spotify, la situación es que al registrarnos en Spotify lo hicimos a travez de Facebook, en ningún momento llenamos ...

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  • Casual Listener
  • Saludos Socios de Spotify   El problema que presento el día de hoy es por un problema de dirección como muchos otros anteriores a mi en Spotify, la situación es que al registrarnos en Spotify ...
  • Aimee_T
  • Roadie
  • 579 Views
  • 1 replies
  • 0 likes
  • 579 Views
  • 1 replies
  • 0 likes