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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hola buenas noches que difícil es esta situación estoy pagando una cuenta Premium plan familiar con la misma dirección pero mi esposo entre semana estamos fuera de Querétaro y fines de semana dentro y me llego un correo notificandome que no hay auten...
I have a problem with a verification from a person in my family that tells you that your account can not be verified, we live in the same house. I think that when asked for verification of the account a little change the address but because we put th...
Why is there so importent that the members of the Premium for Family lives on the same adress? How is this possible for Spotify to know if all the members do?
I set up family premium and added my spouse. He has his own account and email as shown in my account management screen. Yet everything I download is showing up on his library. Help...
Merhaba, öğrenci indirimi sayfasında para çekilmedi demesine rağmen 6.99 tl çekildi ve para hesabıma yatmıyor, ayrıca premium da olmadım. Bu konu hakkında yönetimden yardımlarını bekliyorum.
I am trying to add my son to my family member subscription but when we use the invitation it says he cannot be added because he is not in the same country as me. He quite plainly is, he's sitting right next to me. What needs to be done to sort this?
Hi,I used spotify last summer and canceled my premium. Now I want back to spotify premium. I searched everywhere but I didn't find where I can order premium account again.
Hello, Spotify changed my student premium to premium family without asking me. What is this? I'm not paying 10 € more than before. I have not clicked on anything. How can I change this back.
Encountered a problem this morning where I left for work and was listening to music on my phone.It paused when my partner started playing from the SoundTouch back in the house.Is there a way around this? I have now set up a family account and added m...
I have tried everything I can think of to change my "country" settings. I (and family members) live in the US, and I recently created two "basic/free" accounts, for two family members, and the counrty set to GB within both accounts. I would like to a...
I PAY for features in Spotify. And the one feature I enjoyed MOST was discover weekl! Where is it?New releases of software should be adding functionality in cool feature sets, not removing them.A year ago You changed the way you view what other peopl...
Öğrenci premium aldım mail de geldi ödeme gerçekleştiği şeklinde son adim kullanmaya başka falan da dedim ama premium vermediler
HI, I finished the free time and I want to subscribe the Premium Family.After I put every info about my credit card and It ask me if I want to switch to Spotify Italy or change my credit card, I click on switch to spotify Italy and It go back to the ...
Hi just upgraded to premium family. Sent invites. Fam all getting same error message when they accept "sorry you're already a member of this or another family plan. " which they're not!! Deleted apps. Re logging in etc etc can't think what else to do...
'Good morning, I have my family account. However, every time that i change a song at my phone some connected phones device changes the music too.How do I proceed so that doesn't happen anymore? '
Bom dia.Estou já há alguns dias tentando incluir minha esposa no meu plano familiar.Quando ela entra no site utilizando meu código, recebe a informação que não é possível confirmar o endereço.No meu cadastro não consigo alterar o endereço.Como resolv...
Hi All, I hope someone can help. I have had a Premium subscription for going on 5 years but since recently have upgraded to Family so that we all can enjoy our own music at the same time on all our various devices (iPad, Sonos, mobile phones). All th...
I'm traveling around my country during my vacations and in the middle of everything the spotfy come to crash! It's saying that isn't possible to prove that you live in the same adress of the owner of te acounter ! I don't know what to do because I th...
Members in the family get removed everytime after getting a failed to verify address email, even though they live at the same address. I don't see the address in my account info only country and zip code. How do I verify/change my address?
We had a free premium account from our internet provider. It has expired and we've opened an account through Spotify (not our internet/mobile provider). Will the Spotify app on my phone pick up the old user name and info? Or if I see that info. does ...