Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

family doesnt work

family doesnt work

I am paying for family premium and have invited my two kids - they have received emails for acceptance but when they press the button they are asked to log in - which is not possible since they are from my family account and dont have their own... What to do? Ill quit my subscription of family premium if I cant get it to work. Best Soren

Reply
1 Reply

Hey @sorlip,


They will only be able to accept the invites if each of them has their own account. They can sign up at https://spotify.com/signup 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts