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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
My family use the premium for family, but my account pass for free
accont because they said that my address is different from the others.
How can i change that? We live at the same address. My account is the
same as the facebook.
My family use the premium for family, but my account pass for free accont because they said that my address is different from the others. How can i change that? We live at the same address. M...
Hi i just found out that one of my family member not getting the
premium. When i go to manage my family subscription i couldnt find the
list (see attachment). Pls help
Hi i just found out that one of my family member not getting the premium. When i go to manage my family subscription i couldnt find the list (see attachment). Pls help
Hi I pay for my Spotify Family when i skip numbers it says i dont have
premium.I want help right now because i pay for this kind of
functions.Hope to hear from you.
Hi I pay for my Spotify Family when i skip numbers it says i dont have premium. I want help right now because i pay for this kind of functions. Hope to hear from you.
Hey everybody. Yesterday evening I installed Spotify and buy a Premium
Famliy account. But the Premium features are not available yet. I still
can`t go back to the last Song, and the shuffle mode is permanent on.
Please help
Hey everybody. Yesterday evening I installed Spotify and buy a Premium Famliy account. But the Premium features are not available yet. I still can`t go back to the last Song, and the shuffle...
We have a Premium Family Account, that we never managed to make working.
I have sent invites to my daughters, but what username/password do we
use to sign them in? It says, create an account or use facebook for
signing in, but then it is like startin...
We have a Premium Family Account, that we never managed to make working. I have sent invites to my daughters, but what username/password do we use to sign them in? It says, create an account or use f...
I just registered for the family plan. My sister has an account too and
she just paid the 9.99 and mine will renew in 3 days with the higher
amount...that means not only am I getting charged 4.99 more because of
three days...my sister also got charge...
I just registered for the family plan. My sister has an account too and she just paid the 9.99 and mine will renew in 3 days with the higher amount...that means not only am I getting charged 4.99 m...
I have recently purchased Premium for Family account (in Northern
Ireland/UK) and invited my family members in Czech republic, but
apparently it does not allow them to join it. What should I do? How to
proceed? Or is it just country-locked? Thanks!
I have recently purchased Premium for Family account (in Northern Ireland/UK) and invited my family members in Czech republic, but apparently it does not allow them to join it. What should I do? H...
Olá, estou com um problema. Acabei de assinar uma conta de família, foi
descontado do meu cartão de crédito, porem, quando você está procurando
por não ter nenhum plano. Sendo que liguei na central do meu cartão e
eles informaram que foi descontado, ...
Olá, estou com um problema. Acabei de assinar uma conta de família, foi descontado do meu cartão de crédito, porem, quando você está procurando por não ter nenhum plano. Sendo que liguei na...
Hi all,I've a question regarding how to change the registation
country...My previous Spotify account was registered in France (even if
I never lived there!!!).. I live in Belgium (and working in Lux)Today
I'm moving to a spotify family account for sh...
...n Lux) Today I'm moving to a spotify family account for sharing with my children ... and I found that their account can not be activated since we do not leave officially in the same country... What d...
Socorro tenho que adicionar meu irmao e nao consigo pois , criei o plano
familia e adicionei o meu email como depedente sendo que eu tinha que
administra lascou
Socorro tenho que adicionar meu irmao e nao consigo pois , criei o plano familia e adicionei o meu email como depedente sendo que eu tinha que administra lascou
I am paying for family membership and had my wife in my list for about
half a year. But somehow her membership is cancelled. I just re-invited
her but it seems there is no email sent to her(yes we check spam emails
also). It looks like the invitation...
I am paying for family membership and had my wife in my list for about half a year. But somehow her membership is cancelled. I just re-invited her but it seems there is no email sent to her(yes we c...
Eu tenho uma conta família, junto com minha esposa e meu filhoFaz uma
semana que minha esposa foram alterados para a conta free informando que
eles não moram no mesmo endereçoAntes funcionava normalmente, todos os
dados estão OKO PAGAMENTO é feito se...
Eu tenho uma conta família, junto com minha esposa e meu filho Faz uma semana que minha esposa foram alterados para a conta free informando que eles não moram no mesmo endereço Antes funcionava nor...
I am paying for family premium and have invited my two kids - they have
received emails for acceptance but when they press the button they are
asked to log in - which is not possible since they are from my family
account and dont have their own... Wh...
I am paying for family premium and have invited my two kids - they have received emails for acceptance but when they press the button they are asked to log in - which is not possible since they are f...
Hola tengo el.plan familiar y quisiera saber si cuando estoy escuchando
una cancion se puede adelantar o retroceder, porque he intentado y no se
puede y en un amigo que tiene cuenta primium si se puede hacer eso.
ESPERO SU AYUDA GRACIAS.
Hola tengo el.plan familiar y quisiera saber si cuando estoy escuchando una cancion se puede adelantar o retroceder, porque he intentado y no se puede y en un amigo que tiene cuenta primium si se pue...
hello we just started a family account, I am the card holder and get
charged every month on the 20th ... one of our members signed up before
the 20th but still got charged the month after for her normal amount ..
please help she should not be getttin...
hello we just started a family account, I am the card holder and get charged every month on the 20th ... one of our members signed up before the 20th but still got charged the month after for her n...
Eu e meu namorado estamos em um plano familiar, ao acessar meu tipo de
conta, que era Free, diz que a assinatura é Premium, porém, eu
simplesmente não consigo ouvir músicas no modo aleatório. A mensagem é
que eu "descobri" um recurso premium, e que d...
Eu e meu namorado estamos em um plano familiar, ao acessar meu tipo de conta, que era Free, diz que a assinatura é Premium, porém, eu simplesmente não consigo ouvir músicas no modo aleatório. A mensa...