family gift card

[Fluo]

I have 2 gift cards which I cannot use in my family subscription. How can I use them?

[Fluo]

This is the error I receive

[Maxim · Accepted solution]

Hey @Fluo ,

Thanks for reaching out.

You can use Spotify gift cards to redeem time on an individual Premium plan - to continue paying for one or upgrade from a free account.

Unfortunately, you can’t apply a gift card on discounted plans like Premium Student, Premium Family, Premium Duo, or trial offers.

Hope this clears things up 🙂

[Fluo]

Thx for your reply.

Very sad that we cannot use the gifts that were given to us 😞

[justkrish1]

Why is this the case? I have gift cards as well and would like them applied to my family premium plan. 

[Rah9742]

Workaround which worked for me as of December 2024.

• I was on a Premium Family plan.
• I downgraded to Premium Individual (but the Family plan was still valid until the next billing date).
• I successfully loaded £50 worth of gift cards (1x£30 and 2x£10).
• My Spotify account now indicated that my subscription would downgrade to Premium Individual in 6 months. However, this was incorrect and was glitching.
• On the next billing date (2 weeks after redeeming the gift cards), all my family members received emails saying the Family plan had ended.
• At this point, I switched back to the Family plan on Spotify Account Manager. The system updated my new next billing date to reflect the value of the gift cards—in my case, about 2.5 months, which is how long £50 covers a Family plan.

[roxp]

I received a $99 Spotify gift card, which I assumed I could load onto Spotify as a form of payment for 4+ months toward a Family Subscription. Apparently not since it automatically gave me Premium 😞 

Is there any way to upgrade to family?

[roxp]

I'm located in the U.S., in case that matters